It almost feels like my install was defective. Is everyone else only seeing 5 different head/face options for human males? I feel the need for increased customization but all I can find is portrait packs and ofc once you build your character and start the game you can't change the model's actual face.. But yeah does anyone have more than the 5 by any chance?

Nope. The in-game models are very limited.

will there be more in WM2?