Game does not shut down properly

[choogheem]

Playing the game through steam.

 

This has been happening for about 4 or 5 days now (last patch?).  I will quit the game.  When I go to play it again, "Failed to start game (app already running)."

 

I try to shut down Steam and get "Please close Pillars of Eternity before exiting Steam."  Um, there is no PoE window to quit/close the game.

 

I go into task manager - PoE is not showing up as even running.  I can at least close Steam through task manage and then restart.

 

I have tried verifying cache.  I have reinstalled.  Still getting the same problem.

[choogheem]

I reinstalled Steam client.  I deleted local content and reinstalled PoE.  Played game.  Quit game.  Tried to replay game.  Failed to start game (app already running) - and now the client just froze.  I can move the windows around, but every option is unresponsive.  I cannot close the window; go to store; etc.  Looks like I'm not playing this game for awhile.

[Aarik D]

Hello choogheem,

 

Welcome to the forums and I apologize for the inconvenience. Try verifying your game cache and see if that clears it up. Also try restarting your computer when it happens again and see if that works. 

 

Thank you for your support. 

[choogheem]

I have done everything I can think of.  I have verified game cache so many times it hurts.  I have reinstalled Steam - clearing out all files first (my god that was a pain in the butt, especially putting all my games back).  I reinstalled PoE.  Everything I've tried so far still leads to the same finish - steam will not properly close after quitting and exiting the game.

[Aarik D]

Hello choogheem,

 

I apologize for the inconvenience. Could you please upload a save file, output log and a system spec file via dropbox so I can take a closer look? 

 

Thank you for your support and patience.