When posting an issue you've run into, please follow these steps so that the issue can be easily transferred to the development team:
Description:
Describe the issue that is occurring.
Steps to Reproduce the Issue:
List the steps of how to make the issue happen.
Important Files:
If the files are too large to attach separately, compile them all in a .zip and make a link to Dropbox with the .zip
Attach files that will help the dev team figure out and resolve the issue. These include:
Savegames
Try to include a save file from right before as well as during the issue you are reporting
Windows Location: %USERPROFILE%\Saved Games\Pillars of Eternity
Mac Location: ~/Library/Application Support/Pillars of Eternity/Saved Games
Linux Location: ~/.local/share/PillarsOfEternity/SavedGames
Output Log
When the issue occurs, close the game client, find this file, then attach it to your post
Windows Steam Location: \Steam\steamapps\common\Pillars of Eternity\PillarsOfEternity_Data\output_log.txt
Mac Location: ~/Library/Logs/Unity/Player.log
Linux Location: ~/.config/unity3d/Obsidian Entertainment/Pillars of Eternity/Player.log
System Specs
This will give us most of your computer specs to help us diagnose the problem
Windows Location: Press (windowkey + R), Type "dxdiag" and press Enter, Click "Save All Information", Attach the file that you create
Mac Location: Click the Apple button in the corner of the screen, Click "About This Mac", Click "More Info", Copy and paste the Model and Year, Processor, Memory, Graphics, and Software information
Linux Location: Search for "system", Click "System Settings", Click "Details", Copy and paste all information
Screenshots
Attach any pictures or links to pictures that can help us understand the issue
Question
cRichards
When posting an issue you've run into, please follow these steps so that the issue can be easily transferred to the development team:
Description:
Describe the issue that is occurring.
Steps to Reproduce the Issue:
List the steps of how to make the issue happen.
Important Files:
If the files are too large to attach separately, compile them all in a .zip and make a link to Dropbox with the .zip
Attach files that will help the dev team figure out and resolve the issue. These include:
Savegames
Try to include a save file from right before as well as during the issue you are reporting
Windows Location: %USERPROFILE%\Saved Games\Pillars of Eternity
Mac Location: ~/Library/Application Support/Pillars of Eternity/Saved Games
Linux Location: ~/.local/share/PillarsOfEternity/SavedGames
Output Log
When the issue occurs, close the game client, find this file, then attach it to your post
Windows Steam Location: \Steam\steamapps\common\Pillars of Eternity\PillarsOfEternity_Data\output_log.txt
Mac Location: ~/Library/Logs/Unity/Player.log
Linux Location: ~/.config/unity3d/Obsidian Entertainment/Pillars of Eternity/Player.log
System Specs
This will give us most of your computer specs to help us diagnose the problem
Windows Location: Press (windowkey + R), Type "dxdiag" and press Enter, Click "Save All Information", Attach the file that you create
Mac Location: Click the Apple button in the corner of the screen, Click "About This Mac", Click "More Info", Copy and paste the Model and Year, Processor, Memory, Graphics, and Software information
Linux Location: Search for "system", Click "System Settings", Click "Details", Copy and paste all information
Screenshots
Attach any pictures or links to pictures that can help us understand the issue
1 answer to this question
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