Game freezes whole system after clicking on New Game

[winterglaive]

I can navigate the title menu, make changes in options that are saved, view credits, etc. Once I click on New Game, the Loading screen comes up, and then either freezes on that screen or goes completely black.

 

I cannot alt-tab out of it. I switched to windowed mode, alt-tabbed out before the loading screen froze, and let the game run. The freeze still locks up my entire system. I've attempted this three times with slightly different graphics options changes (first switched to windowed mode, then lowered the resolution) with the same result.

 

windows 7 64-bit

intel i7 860 @ 2.8

8gb RAM

GeForce GTX 460

[Derek M]

Hi Winterglaive,

 

A couple things you can try. Do you have any external programs running such as EVGA Precision X or Nvidia experience, etc. 

 

Can you verify your install? What platform are you running the game through eg. Steam, GoG?

 

Thanks!

[winterglaive]

Hi Winterglaive,

 

A couple things you can try. Do you have any external programs running such as EVGA Precision X or Nvidia experience, etc. 

 

Can you verify your install? What platform are you running the game through eg. Steam, GoG?

 

Thanks!

Steam. The programs you mentioned are not running.

[Derek M]

A potential fix for this issue was found in another thread. Here. Can you try this? 

 

Thanks!

[winterglaive]

 

FIX FOUND:

 

Run your command prompt as administrator (cmd)

Type command: attrib -r -s c:/Windows/Fonts

Go to the Fonts folder (C:/Windows/Fonts)

Delete font called UNCL

 

Have fun guys :D

 

EDIT: It has to do with corrupted fonts, if you still can't play after deleting UNCL please keep posting your error.log file and read the first few lines. It should say XXXXXX.TTF, which is a font file. Delete that font and continue until it works.

 

EDIT #2:

 

After you delete the font it's a good idea to restore the font folder to it's original state, simply type the command:

attrib +r +s c:/Windows/Fonts

To re-enable read-only.

I ran the cmd prompt. However, there is no font file called "UNCL" in the windows font directory.