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I tried asking this from the support but haven't received an answer yet (I imagine they are quite busy) so I'll ask here as well:

 

I have the digital fun pack ($50) from the Kickstarter project. I've been drawn towards getting a physical copy but can I still change and how much do I actually have to pay extra? Kickstarter page says the physical version is $65 + $15 for p&p while the page here says box costs $50. So can I change to the boxed version simply by increasing my pledge by $15?

If you've already burned your pledge, then not directly (i.e. you have to talk to customer support).

 

However, if you have NOT used the KS pledge yet, then yes, you can choose the $50 tier, and apply the $35 you pledged, and an additional $15 to pay for that tier.

I pledged for a physical copy as late as today. Hope that it will turn out ok, still a bit uncomfortable with ordering online but not really worried. From what I have heard on the forums so far they are good with their backers.

Edited by lepetitmac

  • Author

If you've already burned your pledge, then not directly (i.e. you have to talk to customer support).

 

However, if you have NOT used the KS pledge yet, then yes, you can choose the $50 tier, and apply the $35 you pledged, and an additional $15 to pay for that tier.

I think I have already used the pledge. I'll wait for customer support for a while more then.

 

But I have already pledged $50, it's the p&p of $15 (I'm outside of US) that I need to add since my current pledge is digital.

You should have a "Total Credit Available" in the bottom right corner of your "Manage My Pledges" page. If that says your pledge amount, instead of "$0.00," then you haven't yet finalized your pledge into an actual order, and I'm pretty sure it's still flexible at that point. You could probably just do what neo6874 suggested.

Should we not start with some Ipelagos, or at least some Greater Ipelagos, before tackling a named Arch Ipelago? 6_u

I contacted Customer Server about upgrading my Kickstarter as well but no reply yet. I'm sure this is a hectic week for them too.

I contacted Customer Server about upgrading my Kickstarter as well but no reply yet. I'm sure this is a hectic week for them too.

http://forums.obsidian.net/topic/66644-support-ticket-times/

"Things are funny...are comedic, because they mix the real with the absurd." - Buzz Aldrin.

"P-O-T-A-T-O-E" - Dan Quayle

  • Author

Hope they manage all the queries in time since it's getting close to the last day to change our pledges...

 

My pledge page says

 

 

 

Your order is complete and will be shipped later this year. Stay tuned for a future backer update with more details.

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