Makis Posted August 12, 2014 Share Posted August 12, 2014 I tried asking this from the support but haven't received an answer yet (I imagine they are quite busy) so I'll ask here as well: I have the digital fun pack ($50) from the Kickstarter project. I've been drawn towards getting a physical copy but can I still change and how much do I actually have to pay extra? Kickstarter page says the physical version is $65 + $15 for p&p while the page here says box costs $50. So can I change to the boxed version simply by increasing my pledge by $15? Link to comment Share on other sites More sharing options...
neo6874 Posted August 12, 2014 Share Posted August 12, 2014 If you've already burned your pledge, then not directly (i.e. you have to talk to customer support). However, if you have NOT used the KS pledge yet, then yes, you can choose the $50 tier, and apply the $35 you pledged, and an additional $15 to pay for that tier. Link to comment Share on other sites More sharing options...
lepetitmac Posted August 12, 2014 Share Posted August 12, 2014 (edited) I pledged for a physical copy as late as today. Hope that it will turn out ok, still a bit uncomfortable with ordering online but not really worried. From what I have heard on the forums so far they are good with their backers. Edited August 12, 2014 by lepetitmac Link to comment Share on other sites More sharing options...
Makis Posted August 12, 2014 Author Share Posted August 12, 2014 If you've already burned your pledge, then not directly (i.e. you have to talk to customer support). However, if you have NOT used the KS pledge yet, then yes, you can choose the $50 tier, and apply the $35 you pledged, and an additional $15 to pay for that tier. I think I have already used the pledge. I'll wait for customer support for a while more then. But I have already pledged $50, it's the p&p of $15 (I'm outside of US) that I need to add since my current pledge is digital. Link to comment Share on other sites More sharing options...
Lephys Posted August 13, 2014 Share Posted August 13, 2014 You should have a "Total Credit Available" in the bottom right corner of your "Manage My Pledges" page. If that says your pledge amount, instead of "$0.00," then you haven't yet finalized your pledge into an actual order, and I'm pretty sure it's still flexible at that point. You could probably just do what neo6874 suggested. Should we not start with some Ipelagos, or at least some Greater Ipelagos, before tackling a named Arch Ipelago? 6_u Link to comment Share on other sites More sharing options...
Schwarz Posted August 13, 2014 Share Posted August 13, 2014 I contacted Customer Server about upgrading my Kickstarter as well but no reply yet. I'm sure this is a hectic week for them too. Link to comment Share on other sites More sharing options...
Leferd Posted August 13, 2014 Share Posted August 13, 2014 I contacted Customer Server about upgrading my Kickstarter as well but no reply yet. I'm sure this is a hectic week for them too. http://forums.obsidian.net/topic/66644-support-ticket-times/ "Things are funny...are comedic, because they mix the real with the absurd." - Buzz Aldrin."P-O-T-A-T-O-E" - Dan Quayle Link to comment Share on other sites More sharing options...
Makis Posted August 13, 2014 Author Share Posted August 13, 2014 Hope they manage all the queries in time since it's getting close to the last day to change our pledges... My pledge page says Your order is complete and will be shipped later this year. Stay tuned for a future backer update with more details. Link to comment Share on other sites More sharing options...
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