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Instant Crashing on Launch


Fruityelexia

Question

My game has been crashing instantly on launch with no fix on the internet working. I have played 110 hours and I'm so close to finishing my first playthrough. Game worked fine until I took a break for a couple of months and now this. I have tried turning off XMP, verifying cache, reinstalling and as far as I could find I DONT HAVE CITRIX. I had the specialK mod installed at one point but I'm pretty sure I deleted it when I first tried fixing these issues.

Unity Player [version: Unity 5.6.3p3_88d4ddf6344a]

dxgi.dll caused an Access Violation (0xc0000005)
  in module dxgi.dll at 0033:800c8388.

Error occurred at 2021-12-09_114952.
H:\SteamLibrary\steamapps\common\Pillars of Eternity II\PillarsOfEternityII.exe, run by lunch.
43% memory in use.
16327 MB physical memory [9273 MB free].
30663 MB paging file [20371 MB free].
134217728 MB user address space [134213241 MB free].
Read from location ffffffff caused an access violation.

Context:
RDI:    0x0849f758  RSI: 0x00000001  RAX:   0x00340032
RBX:    0x0b016a80  RCX: 0x00000000  RDX:   0x00000000
RIP:    0x800c8388  RBP: 0x0849f579  SegCs: 0x00000033
EFlags: 0x00010202  RSP: 0x0849f510  SegSs: 0x0000002b
R8:    0x000001b3  R9: 0x0894b82a  R10:   0x00000040
R11:    0x80000000  R12: 0x00000001  R13:   0x00000000
R14:    0x00000000  R15: 0x804cf390

Bytes at CS:EIP:
4c 39 2c d0 75 12 49 8b d6 49 8b cf e8 c7 03 00 

Stack:
0x0849f510: fffffffe ffffffff 00000000 00000000 ................
0x0849f520: 07e60e20 00000000 80086fc6 00000001  ........o......
0x0849f530: 00000000 00000001 fffffffe ffffffff ................
0x0849f540: 00000000 00000000 07e6c430 00000000 ........0.......
0x0849f550: 07e6c430 00000000 00000001 00000000 0...............
0x0849f560: 00000000 00000000 00000000 00000000 ................
0x0849f570: 00000000 00000000 00000000 00000000 ................
0x0849f580: 0894a9a0 00000000 00000000 00000000 ................
0x0849f590: 00000000 00000000 800c7bbe 00000001 .........{......
0x0849f5a0: 00000000 00000000 00000000 00000000 ................
0x0849f5b0: 00000000 00000000 00000000 00000000 ................
0x0849f5c0: 0894a9a0 00000000 00000000 00000000 ................
0x0849f5d0: 00000000 00000000 800c7c71 00000001 ........q|......
0x0849f5e0: 00000000 00000000 0b016a80 9f2e4419 .........j...D..
0x0849f5f0: 802aad50 00000001 0849f608 00000000 P.*.......I.....
0x0849f600: 6335ce00 00004326 21f23100 00007ffc ..5c&C...1.!....
0x0849f610: 00000009 00000001 00000009 00000000 ................
0x0849f620: 00000000 00000000 240c3594 00007ffc .........5.$....
0x0849f630: 010fb1b0 00000000 269347b1 00007ffc .........G.&....
0x0849f640: 0000007e 00000000 0849f788 00000000 ~.........I.....
0x0849f650: 00000000 00000000 00000000 00000000 ................
0x0849f660: 6335c9a5 00004326 24452d95 00007ffc ..5c&C...-E$....
0x0849f670: 00000000 00000000 00000000 00000000 ................
0x0849f680: 00000000 00000000 0849f730 00000000 ........0.I.....
0x0849f690: 0849f780 00000000 00000008 00000000 ..I.............
0x0849f6a0: 0849f768 00000000 2449412e 00007ffc h.I......AI$....
0x0849f6b0: 00000000 00000000 00000000 00000000 ................
0x0849f6c0: 00000000 00000000 269607b0 00007ffc ...........&....
0x0849f6d0: 00000000 00000000 00000000 00000000 ................
0x0849f6e0: 0849f730 00000000 0849f768 00000000 0.I.....h.I.....
0x0849f6f0: ffffffff ffffffff 24496b08 00007ffc .........kI$....
0x0849f700: 0849f7e0 00000000 00000000 00000000 ..I.............
0x0849f710: 0849f7e0 00000000 21f20000 00007ffc ..I........!....
0x0849f720: 0849f768 00000000 24460711 00007ffc h.I.......F$....
0x0849f730: 00000000 00007ffc 21f20000 00007ffc ...........!....
0x0849f740: 0894a9a0 00000000 801c3590 00000001 .........5......
0x0849f750: 802aad50 00000001 00004f50 00000000 P.*.....PO......
0x0849f760: 00000246 00000000 02fb7410 00000000 F........t......
0x0849f770: 00000000 00000000 800c80de 00000001 ................
0x0849f780: 02fb7410 00000000 00000000 00000000 .t..............
0x0849f790: 2415d3a0 00007ffc 00000000 00000000 ...$............
0x0849f7a0: 00000000 00000000 240c1bb2 00007ffc ...........$....
0x0849f7b0: 02fb70e0 00000000 00000000 00000000 .p..............
0x0849f7c0: 00000000 00000000 00000000 00000000 ................
0x0849f7d0: 00000000 00000000 25e77034 00007ffc ........4p.%....
0x0849f7e0: 00000000 00000000 00000000 00000000 ................
0x0849f7f0: 00000000 00000000 00000000 00000000 ................
0x0849f800: 00000000 00000000 26962651 00007ffc ........Q&.&....
0x0849f810: 00000000 00000000 00000000 00000000 ................
0x0849f820: 00000000 00000000 00000000 00000000 ................
0x0849f830: 00000000 00000000 00000000 00000000 ................
0x0849f840: 00000000 002ed69f 00000000 00000000 ................
0x0849f850: 00000000 00000000 2452b610 00007ffc ..........R$....
0x0849f860: 0849e680 00000000 0000fff8 48f8c11e ..I............H
0x0849f870: 247c608f 00007ffc 0849e680 00000000 .`|$......I.....
0x0849f880: 00000000 00000000 00000000 00000000 ................
0x0849f890: 00000000 00000000 00000000 00000000 ................
0x0849f8a0: 00000000 00000000 00000000 00000000 ................
0x0849f8b0: 00000000 00000000 00000000 00000000 ................
0x0849f8c0: 00000000 00000000 00000000 00000000 ................
0x0849f8d0: 00000000 00000000 00000000 00000000 ................
0x0849f8e0: 00000000 00000000 00000000 00000000 ................
0x0849f8f0: 00000000 00000000 00000000 00000000 ................
0x0849f900: 00000000 00000000 00000000 00000000 ................
0x0849f910: 00000000 00000000 00000000 00000000 ................
0x0849f920: 00000000 00000000 00000000 00000000 ................
0x0849f930: 00000000 00000000 00000000 00000000 ................
0x0849f940: 00000000 00000000 00000000 00000000 ................
0x0849f950: 00000000 00000000 00000000 00000000 ................
0x0849f960: 00000000 00000000 00000000 00000000 ................
0x0849f970: 00000000 00000000 00000000 00000000 ................
0x0849f980: 00000000 00000000 00000000 00000000 ................
0x0849f990: 00000000 00000000 00000000 00000000 ................
0x0849f9a0: 00000000 00000000 00000000 00000000 ................
0x0849f9b0: 00000000 00000000 00000000 00000000 ................
0x0849f9c0: 00000000 00000000 00000000 00000000 ................
0x0849f9d0: 00000000 00000000 00000000 00000000 ................
0x0849f9e0: 00000000 00000000 00000000 00000000 ................
0x0849f9f0: 00000000 00000000 00000000 00000000 ................
0x0849fa00: 00000000 00000000 00000000 00000000 ................
0x0849fa10: 00000000 00000000 00000000 00000000 ................
0x0849fa20: 00000000 00000000 00000000 00000000 ................
0x0849fa30: 00000000 00000000 00000000 00000000 ................
0x0849fa40: 00000000 00000000 00000000 00000000 ................
0x0849fa50: 00000000 00000000 00000000 00000000 ................
0x0849fa60: 00000000 00000000 00000000 00000000 ................
0x0849fa70: 00000000 00000000 00000000 00000000 ................
0x0849fa80: 00000000 00000000 00000000 00000000 ................
0x0849fa90: 00000000 00000000 00000000 00000000 ................
0x0849faa0: 00000000 00000000 00000000 00000000 ................
0x0849fab0: 00000000 00000000 00000000 00000000 ................
0x0849fac0: 00000000 00000000 00000000 00000000 ................
0x0849fad0: 00000000 00000000 00000000 00000000 ................
0x0849fae0: 00000000 00000000 00000000 00000000 ................
0x0849faf0: 00000000 00000000 00000000 00000000 ................
0x0849fb00: 00000000 00000000 00000000 00000000 ................
0x0849fb10: 00000000 00000000 00000000 00000000 ................
0x0849fb20: 00000000 00000000 00000000 00000000 ................
0x0849fb30: 00000000 00000000 00000000 00000000 ................
0x0849fb40: 00000000 00000000 00000000 00000000 ................
0x0849fb50: 00000000 00000000 00000000 00000000 ................
0x0849fb60: 00000000 00000000 00000000 00000000 ................
0x0849fb70: 00000000 00000000 00000000 00000000 ................
0x0849fb80: 00000000 00000000 00000000 00000000 ................
0x0849fb90: 00000000 00000000 00000000 00000000 ................
0x0849fba0: 00000000 00000000 00000000 00000000 ................
0x0849fbb0: 00000000 00000000 00000000 00000000 ................
0x0849fbc0: 00000000 00000000 00000000 00000000 ................
0x0849fbd0: 00000000 00000000 00000000 00000000 ................
0x0849fbe0: 00000000 00000000 00000000 00000000 ................
0x0849fbf0: 00000000 00000000 00000000 00000000 ................
0x0849fc00: 00000000 00000000 00000000 00000000 ................
0x0849fc10: 00000000 00000000 00000000 00000000 ................
0x0849fc20: 00000000 00000000 00000000 00000000 ................
0x0849fc30: 00000000 00000000 00000000 00000000 ................
0x0849fc40: 00000000 00000000 00000000 00000000 ................
0x0849fc50: 00000000 00000000 00000000 00000000 ................
0x0849fc60: 00000000 00000000 00000000 00000000 ................
0x0849fc70: 00000000 00000000 00000000 00000000 ................
0x0849fc80: 00000000 00000000 00000000 00000000 ................
0x0849fc90: 00000000 00000000 00000000 00000000 ................
0x0849fca0: 00000000 00000000 00000000 00000000 ................
0x0849fcb0: 00000000 00000000 00000000 00000000 ................
0x0849fcc0: 00000000 00000000 00000000 00000000 ................
0x0849fcd0: 00000000 00000000 00000000 00000000 ................
0x0849fce0: 00000000 00000000 00000000 00000000 ................
0x0849fcf0: 00000000 00000000 00000000 00000000 ................
0x0849fd00: 00000000 00000000 00000000 00000000 ................
0x0849fd10: 00000000 00000000 00000000 00000000 ................
0x0849fd20: 00000000 00000000 00000000 00000000 ................
0x0849fd30: 00000000 00000000 00000000 00000000 ................
0x0849fd40: 00000000 00000000 00000000 00000000 ................
0x0849fd50: 00000000 00000000 00000000 00000000 ................
0x0849fd60: 00000000 00000000 00000000 00000000 ................
0x0849fd70: 00000000 00000000 00000000 00000000 ................
0x0849fd80: 00000000 00000000 00000000 00000000 ................
0x0849fd90: 00000000 00000000 00000000 00000000 ................
0x0849fda0: 00000000 00000000 00000000 00000000 ................
0x0849fdb0: 00000000 00000000 00000000 00000000 ................
0x0849fdc0: 00000000 00000000 00000000 00000000 ................
0x0849fdd0: 00000000 00000000 00000000 00000000 ................
0x0849fde0: 00000000 00000000 00000000 00000000 ................
0x0849fdf0: 00000000 00000000 00000000 00000000 ................
0x0849fe00: 00000000 00000000 00000000 00000000 ................
0x0849fe10: 00000000 00000000 00000000 00000000 ................
0x0849fe20: 00000000 00000000 00000000 00000000 ................
0x0849fe30: 00000000 00000000 00000000 00000000 ................
0x0849fe40: 00000000 00000000 00000000 00000000 ................
0x0849fe50: 00000000 00000000 00000000 00000000 ................
0x0849fe60: 00000000 00000000 00000000 00000000 ................
0x0849fe70: 00000000 00000000 00000000 00000000 ................
0x0849fe80: 00000000 00000000 00000000 00000000 ................
0x0849fe90: 00000000 00000000 00000000 00000000 ................
0x0849fea0: 00000000 00000000 00000000 00000000 ................
0x0849feb0: 00000000 00000000 00000000 00000000 ................
0x0849fec0: 00000000 00000000 00000000 00000000 ................
0x0849fed0: 00000000 00000000 00000000 00000000 ................
0x0849fee0: 00000000 00000000 00000000 00000000 ................
0x0849fef0: 00000000 00000000 00000000 00000000 ................
0x0849ff00: 00000000 00000000 00000000 00000000 ................
0x0849ff10: 00000000 00000000 00000000 00000000 ................
0x0849ff20: 00000000 00000000 00000000 00000000 ................
0x0849ff30: 00000000 00000000 00000000 00000000 ................
0x0849ff40: 00000000 00000000 00000000 00000000 ................
0x0849ff50: 00000000 00000000 00000000 00000000 ................
0x0849ff60: 00000000 00000000 00000000 00000000 ................
0x0849ff70: 00000000 00000000 00000000 00000000 ................
0x0849ff80: 00000000 00000000 00000000 00000000 ................
0x0849ff90: 00000000 00000000 00000000 00000000 ................
0x0849ffa0: 00000000 00000000 00000000 00000000 ................
0x0849ffb0: 00000000 00000000 00000000 00000000 ................
0x0849ffc0: 00000000 00000000 00000000 00000000 ................
0x0849ffd0: 00000000 00000000 00000000 00000000 ................
0x0849ffe0: 00000000 00000000 00000000 00000000 ................
0x0849fff0: 00000000 00000000 00000000 00000000 ................

Module 1
C:\WINDOWS\System32\bcryptPrimitives.dll
Image Base: 0x04290000  Image Size: 0x00083000
File Size:  529440      File Time:  2021-11-12_110054
Version:
   Company:    Microsoft Corporation
   Product:    Microsoft® Windows® Operating System
   FileDesc:   Windows Cryptographic Primitives Library
   FileVer:    10.0.19041.1348
   ProdVer:    10.0.19041.1348

Module 2
C:\WINDOWS\System32\CRYPT32.dll
Image Base: 0x09cd0000  Image Size: 0x00156000
File Size:  1383152     File Time:  2021-11-12_110052
Version:
   Company:    Microsoft Corporation
   Product:    Microsoft® Windows® Operating System
   FileDesc:   Crypto API32
   FileVer:    10.0.19041.1320
   ProdVer:    10.0.19041.1320


== [end of error.log] ==
 

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On 12/14/2021 at 5:11 PM, Kvellen said:

I experienced this same crash on start up whilst trying to install Special K recently, so that is likely the cause. Deleting the "dxgi.dll" file fixed the issue for me.

On the topic of Special K, is there a reliable way to stop the framerate issues/micro freezes by now?

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2 hours ago, ElSavant said:

On the topic of Special K, is there a reliable way to stop the framerate issues/micro freezes by now?

i don't think special K ever worked. I think it was more like superstition, or people comparing running-for-a-while performance to special-k-fresh-start performance. the original special K post had some truly outlandish claims of performance for a few years ago. I tried it aggressively many times over, except writing down numbers attempting to control conditions and saw basically no uplift.

 

the only thing i can suggest is to periodically quick-save-"exit to main menu" and then reload your game. when the game runs for a while (especially with effects-heavy combats with quick-loads), there's some sort of memory leak that degrades frame rates (i can go from 80ish down to like 30ish) and only exiting to main menu (not just loading) frees up the jank.

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special K worked for me, I had way more fps and game was smoother, but after some time, I got the memory leak 30 fps shipfights too, then I had to reload the save, as you said...

 

I googled a long period now again on steam forums. they said it has something to do with older savefiles? the memory leak. - everything aftert 5.0 version is fine, everything before makes errors/stutter? is that true?

 

I want to try to play the game again, but without those memory leak and stutter issues.

 

I wanted to go special K fix again, but it does not launch anymore via steam then, when you use the guide and the program. when you put the .dll in, the game crashes on launch.

 

check this on steam: https://steamcommunity.com/app/560130/discussions/0/2572002906843374108/?ctp=24

 

so there is really still no fix for those memory leak and stutter issues? any tipps/guides?

 

I want to play again with special K. they said download new version via discord, but the new version is an .exe file, and the old special K version was just a zip with an .dll and another file, so I don't get it. how to install the new special K version?

 

anything other helpful for those memory leaks?

 

 

EDIT:

 

Tested it again with the special K exe. reduced from 12 cores to 6 cores, then to 3 cores. does not seem to make any difference in stutter/fps... I remember the results in the past were better. don't know why.

 

any ideas for that memory leak? I tested reducing some graphic settings, but nothing is really a big deal in enhancement.

 

just loading the save new is still the best way for this?

 

and still, are my save files corrupted? I got some from 2018, some from now. so I guess i just overwritten them? can this cause stutter? pple said so on steam.

Edited by Gomez12345
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