
Jmt19
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Community Manager- Can you at some point RESPOND? It would be great if one of you could at least give us an update on how this is going- I note note only myself on this small thread, but 2 other people here alone have asked for official 21:9 support. I don't understand how difficult it is to respond to something that has more than 5 pages in the tech support channel...more posts from users than others and its not even something you want to address? All it requires is a update from the dev/qa team as to whether or not this is actually going to be addressed? Is it so difficult to ask people to do their jobs?
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Franky, no changes and/or compremises should have to be made solely because in in 2019, the company that makes the game can't add proper support. I have a gsync monitor which i should be able to use in game at 3440x1440. Borderless has its own issues by dropping performance. utilising borderless with the FOV up as high as possible still makes it look zoomed and horrid to play. I've given up with the useless support they offer and i've uninstalled and requested a refund. There smaller devs out there who are more deserving of my $ and have the ability to support widescreen (Which really isn't that much a of a minority these days) properly.
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21:9 FIX HOW MANY TIMES DOES THE COMMUNITY HAVE TO ASK 21:9 FIX HOW MANY TIMES DOES THE COMMUNITY HAVE TO ASK 21:9 FIX HOW MANY TIMES DOES THE COMMUNITY HAVE TO ASK 21:9 FIX HOW MANY TIMES DOES THE COMMUNITY HAVE TO ASK 21:9 FIX HOW MANY TIMES DOES THE COMMUNITY HAVE TO ASK 21:9 FIX HOW MANY TIMES DOES THE COMMUNITY HAVE TO ASK 21:9 FIX HOW MANY TIMES DOES THE COMMUNITY HAVE TO ASK
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Has obsidian even responded to this thread? I got a response back from the division that said this re 21:9 "Thank you for playing Outer Worlds! I'm sorry for the delay in response and for the issue you are having trying to play. We have our development team looking into it and hope to have a fix for it shortly. We apologize again and thank you for your patience while we work to resolve the issue." I'm not sold that this is true, but it's better than the responses given in this forum at least.
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There are multiple threads in the support channel including one of my own- multiple people have responded and Obsidian support haven't responded. its getting pretty pathetic. I've requested a refund.
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21:9/3440x1440 issues
Jmt19 replied to Jmt19's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
I understand there are few temporary "fixes" being spruiked by the public community, but these don't work and frankly it's something that should work out of the box. Cheers -
21:9/3440x1440 issues
Jmt19 posted a topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hi obsidian, I've tried contacting your support team via a few different channels with no resolve- I appreciate you are most likely busy, but id like some clarity as whether or not this is even on your radar for a patch in the near future? I, as like multiple others on here have reported issues making the game unplayable at 21:9 res. I'm locked to a choice of 3440x1440 windowed which looks terrible and stretched- with a fov that doesn't mitigate the screen being "zoomed in". Just basic clarity as to whether or not this issue is being looked at? Numerous people have the issue. Cheers