Hi,

 

The game crashes unexpectedly after a few hours of play, and I'm unable to "alt+tab" to the other desktop to close the application. I'm forced to restart the PC from the power button.

 

Attached save games, output log and system specs. Output log has been reduced in size as one can only upload 500Kb.

DxDiag.zip

autosave_1.zip

output_log_partial.zip

Edited May 13, 20187 yr by Foobah

Hi,

 

The game crashed again this evening after about an hour and the sound started stuttering.
 

I downloaded a program called WhoCrashed to try analyse the MEMORY.DMP file and the results below;

 

On Tue 15/05/2018 21:47:03 your computer crashed or a problem was reported
crash dump file: D:\temp\MEMORY.DMP
This was probably caused by the following module: unknown_module_000000000000bbe1.sys (0x0000000000800400) 
Bugcheck code: 0x124 (0x0, 0xFFFFAF0D0EB18028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR

This doesn't make any sense to me but googling the error seems there are many potential causes from overclock BIOS, drivers, hardware, memory, sound etc.

Hopefully today's output_log helps diagnose the issue.

 

output_log.zip

Thank you very much for the files! I will get this entered into our database, and I am sorry it took us so long to get to addressing your problem.

 

Best,

 

-Caleb