Please do a quick search of our forums to make sure what you have found has not already been reported. If it has, feel free to post your experience on that that thread. If not, start a new thread with the directions below.
Description:
Describe the issue that is occurring.
Steps to Reproduce the Issue:
List the steps of how to make the issue happen.
Important Files:
If the files are too large to attach separately, compile them all in a .zip and make a link to Dropbox with the .zip
Attach files that will help the dev team figure out and resolve the issue. These include:
Savegames
Try to include a save file from right before as well as during the issue you are reporting
Windows Location: %USERPROFILE%\Saved Games\Pillars of Eternity 2
Output Log
When the issue occurs, close the game client, find this file, then attach it to your post
Steam Location: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternity2_Data\output_log.txt
GOG Location: \GOG\Games\Pillars of Eternity II Deadfire\PillarsOfEternity2_Data\output_log.txt
GOG Galaxy: \GalaxyClient\Games\Pillars of Eternity II Deadfire\PillarsOfEternity2_Data\output_log.txt
System Specs
This will give us most of your computer specs to help us diagnose the problem
Windows Location: Press (windowkey + R), Type "dxdiag" and press Enter, Click "Save All Information", Attach the file that you create
Screenshots
Attach any pictures or links to pictures that can help us understand the issue
Question
Aarik D
Before posting:
Please do a quick search of our forums to make sure what you have found has not already been reported. If it has, feel free to post your experience on that that thread. If not, start a new thread with the directions below.
Description:
Describe the issue that is occurring.
Steps to Reproduce the Issue:
List the steps of how to make the issue happen.
Important Files:
If the files are too large to attach separately, compile them all in a .zip and make a link to Dropbox with the .zip
Attach files that will help the dev team figure out and resolve the issue. These include:
Savegames
Try to include a save file from right before as well as during the issue you are reporting
Windows Location: %USERPROFILE%\Saved Games\Pillars of Eternity 2
Output Log
When the issue occurs, close the game client, find this file, then attach it to your post
Steam Location: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternity2_Data\output_log.txt
GOG Location: \GOG\Games\Pillars of Eternity II Deadfire\PillarsOfEternity2_Data\output_log.txt
GOG Galaxy: \GalaxyClient\Games\Pillars of Eternity II Deadfire\PillarsOfEternity2_Data\output_log.txt
System Specs
This will give us most of your computer specs to help us diagnose the problem
Windows Location: Press (windowkey + R), Type "dxdiag" and press Enter, Click "Save All Information", Attach the file that you create
Screenshots
Attach any pictures or links to pictures that can help us understand the issue
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