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Bought gold but never credited to account in the game

Gold purchase store failure

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    (0) Nub

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24 hours ago I bought 4,000 gold in game. When it didn't show up as credited, I thought that perhaps I had somehow not completed the purchase so I tried it again. A day later, several restarts of the app and the update to the news app release I still haven't seen it credited. I have the Apple Store in app purchase confirmation Email so I know both purchases went through. How long does it usually take to appear in the game?

I can submit a screenshot of my purchase to confirm if needed.



    (2) Evoker

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In my limited experience it usually shows up very quickly. Have you tried spending the gold to see if it is just a display error? Otherwise, if you don't hear anything here from a developer, I suggest e-mailing support@obsidian.net.



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I'd email support rather than wait for a developer here.
They usually will want USER ID (username####) and to forward a copy of the receipt. 
Also, note that their office hours are Monday - Friday, 9:30 AM - 6:30 PM PST when looking for a response.

Also tagged with one or more of these keywords: Gold, purchase, store, failure

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