May 29, 20169 yr I get this for 6 hours and counting now - whenever I try to purchase a Chest in the Store, I get a message to the tune of "your purchase didn't go through'. I'm interested in seeing if anyone else has experienced it, or is it maybe account-specific issue. You can use the 'Mark Solved' button beneath a post that answers your topic or confirms it's not a bug. The time that devs don't have to spend on the forum is a time they can spend on fixing the game.
May 29, 20169 yr Similar for me. All my gold is gone and all items available for purchase in the store (characters, adventures, gold, etc) have a cost of -1.
May 29, 20169 yr Author Similar for me. All my gold is gone and all items available for purchase in the store (characters, adventures, gold, etc) have a cost of -1. Yeah, I just got my account reset like that. I'm out of words.... Could you check to see if you at least kept your Treasure cards, because all of my Treasures in the gallery have also gone missing. Edited May 29, 20169 yr by Longshot11 You can use the 'Mark Solved' button beneath a post that answers your topic or confirms it's not a bug. The time that devs don't have to spend on the forum is a time they can spend on fixing the game.
May 29, 20169 yr I've yet to purchase any treasure chests (other than the free one they start you with) but my gallery looks intact and my characters still have all the right cards. I just have no money, daily gold seems to have forgotten I purchased it, and all store items are incorrectly priced.
May 29, 20169 yr Similar for me. All my gold is gone and all items available for purchase in the store (characters, adventures, gold, etc) have a cost of -1. Yeah, I just got my account reset like that. I'm out of words....Could you check to see if you at least kept your Treasure cards, because all of my Treasures in the gallery have also gone missing. Now I'd just checked my account and likewise, my account is blank slate. I hope this is not a global reset of all playfab accounts
May 29, 20169 yr Author Similar for me. All my gold is gone and all items available for purchase in the store (characters, adventures, gold, etc) have a cost of -1.Yeah, I just got my account reset like that. I'm out of words....Could you check to see if you at least kept your Treasure cards, because all of my Treasures in the gallery have also gone missing. Now I'd just checked my account and likewise, my account is blank slate. I hope this is not a global reset of all playfab accounts Even if they can't restore the exact Treasures - I guess they can always compensate us with free Treasure Chests. I'm really worried what this'll mean for my heroes that have Treasure cards in their decks (basically, all of them). If this reset has broken them in some way, I think I'll be just about done with this app... You can use the 'Mark Solved' button beneath a post that answers your topic or confirms it's not a bug. The time that devs don't have to spend on the forum is a time they can spend on fixing the game.
May 29, 20169 yr Hmmm... Sounds familiar. Game Center or play Center Connection problem may be the cause. Try to relaunch your game Center or play Center account. It may help. Otherwice the dev team and their server account information is your only hope.
May 29, 20169 yr Whew, guys it's a temporary glitch after all. I restarted my app and everything's back in order. Chest purchase , gold count, gallery cards etc.
May 29, 20169 yr Similar for me. All my gold is gone and all items available for purchase in the store (characters, adventures, gold, etc) have a cost of -1. Yeah, I just got my account reset like that. I'm out of words....Could you check to see if you at least kept your Treasure cards, because all of my Treasures in the gallery have also gone missing. Now I'd just checked my account and likewise, my account is blank slate. I hope this is not a global reset of all playfab accounts Even if they can't restore the exact Treasures - I guess they can always compensate us with free Treasure Chests. I'm really worried what this'll mean for my heroes that have Treasure cards in their decks (basically, all of them). If this reset has broken them in some way, I think I'll be just about done with this app... at the moment , when my account was a blank slate , I'd checked the saved characters in quest mode and story mode and they are untouched. Makes sense because their data are stored locally so you needn't fear their existing save files being tampered with. Recheck restart your app and see if everything's fine now
June 1, 20169 yr There were two other topics about folks having this exact problem. Glad to hear it's temporary. "I need a lie-down" is the new "I'll be in my bunk..."
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