Cant log into eternity.obsidian.net

[irhagar]

Sorry if this is the wrong forum, but i'm unable to even log into the site to download manage my account.  I've tried to reset my password multiple times but I always end up with an error 500 Something went wrong.  I've tried this on multiple computers as well, i'm just at a loss as to what to do, please help.

[Headbomb]

HTTP Error 500 is an "Internal server error". So probably some kind of server overload/problem. Obsidian gets back in office in about 2 hours 45 mins from now. Try then and see if that makes any difference.

[irhagar]

I've tried to access my account for several days now, but still no luck.  

 

As far as I can tell there isn't a support number to call to get someone to look at my problem directly.

 

I have emailed support@obsidian.net a couple of times but haven't got a response back, which is understandable considering how chaotic it must be for those guys right now.

Edited March 26, 2015 by irhagar

[s1ns3nt]

Getting to the website at all right now is iffy for me. 

Finally got there and started downloading the pdf/extras, but even those are going at turtle speed.

 

Gut feeling here is server load, meaning wait until the traffic calms down...

[Rizboel]

i cant logon either i get the same error message 500 something went wrong

[Rizboel]

after several tries it eventually worked and i was able to logon and get my key took almost 1 hour but it worked in the end

[tinyimp]

I have a similar issue - can't login, I only receive 'Error in exception handler.' and 'Fatal error. Please try again later.Error in exception handler.' messages. Though it doesn't look like 500 error, response has normal code - 200.

[irhagar]

I still cant log in and i still cant reset my password, error 500 at the password change screen every time.