Can't create backer account

resconq · December 11, 2013

My first post here )

is anyone else having this problem?

I am trying to create my backer account, and thus far have been unsuccessful.

When I attempt to create the account, I have been repeatedly getting one of two messages:

1- This page cannot be displayed

or

2- That the text I type in the security check isn't matching the displayed text

I am sure I'm typing the correct text.

I also tried clicking on the link to contact Obsidian if I am having trouble creating the account, and it just takes me to the login screen.

So I'm stuck on the outside with no way to contact the devs.

Can anyone provide any advice? Thanks.

milczyciel · December 11, 2013

After initial success with singing in about hour ago I've got stuck at "manage my pledge" tab and now can't even log in, so I'd say it's a traffic spike... But that's nothing but a wild guess.

Sounds like the same problem those folks have: http://forums.obsidian.net/topic/64738-cant-log-in-to-pillars-of-eternity-site/

We'll have to wait, and forget about sleep

Edited December 11, 2013 by milczyciel

resconq · December 11, 2013

Then I'm not the only one having problems here. I was keeping my fingers crossed the problem wasn't at my end.

Now I'm getting a "500 - Something went wrong error" on the Eternity site, except for the forum links.

milczyciel · December 11, 2013

Now I'm getting a "500 - Something went wrong error" on the Eternity site, except for the forum links.

Seen that at least twice so no worries, it's not your fault

Now go sleep, nothing more to do until they figure it out.

Silent Winter · December 11, 2013

I tried to sign up for the backer site and it told me my username was already taken...so I tried to sign in with my forum login and voila, no problem... somehow I thought it would be separate...now I feel silly :lol: