Can an Obsidian Tech Support employee possibly look into my computer for the solution?

[Aaron Panzergoat]

I had an issue with a Rosetta Stone once where one of there employees had to take control of my computer to solve a problem, I am not in any way computer literate, even a live chat with step by step directions would help does anyone have further info?

 

Thanx!

[Aaron Panzergoat]

Damn what a retard I forgot to mention, my game wont work it has a black boarder around the game its self and turns off after the character build.

[Hassat Hunter]

Posting the actual issue might help?

 

You wont get help from LA or OE... but we might.

[Gorgon]

black border. hmm.

 

A resolution issue perhaps, it's an old game, or a driver issue for the same reason - legacy function is not always perfect. If it crashes as its about to launch the opening cinematic a missing third party dll.

[The Guildmaster]

Yeah, that definitely sounds like either a driver issue or possibly just that the game's code doesn't support widescreen. Depending on where and how thick that black border is (especially on a laptop), it might be simply that your computer is just trying to display it the best that it can.

 

I don't quite understand what you mean about it going away after the character build though. Can you elaborate and/or possibly post some images that show it?