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Posted

Talk about money down the drain. I just got a Rio Carbon for chrisitmas. It's a nice little Mp3 Player. The problem is, the top little volume wheel broke. It was just in my pocket, I reached down to lower the volume, and as i was adjusting it, i could feel the wheel pop into the casing. Apparently Rio doesn't think that qualifies as a defect in materials or craftmanship and wants 125 dollars to replace it. Any chance anyone here knows how to fix this problem? or if there's a place that does it? or better yet a an argument that will instantly convince the Folks are Rio to replace it free of charge? Any input would be great, and if you don't know what the heck a Rio Carbon is, don't worry about it. :p

Posted

And if that doesn't work you could probably threaten to sue them. They probably wouldn't want to deal with it so they would just give you a new one to save themselves the trouble.

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