PC Game Pass Cloud Save Error

[Kevin O'Hara]

Greetings all!  First off, I just want to say to the Dev Team, I love this game.  I know there are a lot of issues many are having, but the core building gameplay and survival mechanics are really re-playable for me.  That being said, with this latest patch, like many others, I've had a few issues.  Really, the first I've encountered throughout the my entire play experience since launch.

The first issue, and really its made the game unplayable at the moment, is I can no longer save any instance of the game.  When going to save it says "CANNOT SAVE: MAX SAVE SLOTS ESED" which I'm guessing is just a misspelling of "USED" (see image).  I have physically deleted older saves from inside the Saved Games folder in windows AND from the inside the game itself, and it does nothing.  I can not overwrite any save file as well.  I have tried loading it into Single Player as well, but the result is the same.  I have been using AutoSave every 5 minutes throughout my entire time playing so I know i've build up a backlog of Save Files, but its as if the game doesn't register any of my deletions.  So that's a bummer since any further progress I make won't be saved.

The second issue is with the zip lines.  They work great for me as the host but placing down an anchor points and connecting them crashes the game for my friend in MP.  Literally as soon as he rejoins, it crashes the game for him as long as the zipline is there. We tested it out multiple ways (having him build them, having each of us build one, etc..) and the result was the same.  Maybe other's have experienced this as well, I'm not sure. 

Lastly, and I know this has been brought up here and on social media, but my friend and I experience a 5-7 second lag every time a structure is built, regardless of who places it or finishes it.  My friend is also experiencing slow "draw in" of some larger portions of out base, and sometimes he can't even see parts of it.  Again, I know this has already been brought up, but I thought it might be relevant to one of the other issues.  We think its an inherent de-sync in the Host/Client communication.  Also, out base is HUGE and we have probably WAAAAAY to many static build assets in the game so that is probably slowing things down.  

In any case, if anyone has a solution for the Save Game issue on PC, that would be really helpful.  Everything else is not much of an issue at the moment but I can't continue playing until I can save again.  

Here are my PC Specs for reference:

               Machine name: DESKTOP-S8Q4OBF
               Machine Id: {5A2F069F-E1E0-4488-94B9-A2B00671CD66}
               Operating System: Windows 10 Home 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
                Language: English (Regional Setting: English)
               System Manufacturer: Micro-Star International Co., Ltd.
              System Model: MS-7B17
               BIOS: A.71 (type: UEFI)
                Processor: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (16 CPUs), ~3.6GHz
                Memory: 32768MB RAM
                Available OS Memory: 32706MB RAM
                Page File: 9497MB used, 28071MB available
              Windows Dir: C:\WINDOWS
               DirectX Version: DirectX 12
             DX Setup Parameters: Not found
              User DPI Setting: 96 DPI (100 percent)
             System DPI Setting: 96 DPI (100 percent)
                DWM DPI Scaling: Disabled
              Miracast: Available, with HDCP
            Microsoft Graphics Hybrid: Not Supported
           DirectX Database Version: 1.0.8
           DxDiag Version: 10.00.19041.0488 64bit Unicode

           Card name: NVIDIA GeForce RTX 2070
         Manufacturer: NVIDIA
         Chip type: GeForce RTX 2070
         DAC type: Integrated RAMDAC
         Device Type: Full Device (POST)
         Device Key: Enum\PCI\VEN_10DE&DEV_1F02&SUBSYS_37311462&REV_A1
         Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
         Device Problem Code: No Problem
         Driver Problem Code: Unknown
        Display Memory: 24383 MB
        Dedicated Memory: 8031 MB
        Shared Memory: 16352 MB

 

 

[Kevin O'Hara]

I’ve done some more digging in the save game folders and in the actual game.  It seems there is a bug in the cloud saves, more specifically:

-deleting the save games ingame does nothing as the reappear after closing the game and reopening it

-normally on your PC in the Saved Games folder, your saves are stored in a folder with long number/letter strings as a name for that one save.  In my case, the game is making a **** tone of saves, all time stamped the same, for one save.  I.e. it’s over populating/repopulating the deleted saves with new ones or the same one a million times.  
 

needless to say, there is no direct access to cloud saves via the web and I’ve also experienced a huge lag in even the game showing the saves, or in some cases an infinite load time as it tries to ping the cloud server.  

[eigengrau16161d]

Experiencing the same issues as described above.

[Kevin O'Hara]

Good to know I’m not the only one.  My friend was actually able to use one of my latest save files once he renamed the parent folder with the long number/letter string to the one I have on MY system, thereby “tricking” his computer to think it’s me.  At least I think so anyhow.  In any case, he can now host my save file, and can save the game from his system, with me joining his game.  However, it still suffers from client crashes (I’m the client now) when ziplines are built.  Also, when he builds structures in game, I get kicked 7/10 times.  The same issue I was having when I was the host.  
 

so at least there is some consistency?

Hope they get this ironed out soon.  We really love this game.