"File System Error" upon launching The Outer Worlds on the Xbox App

[KobraKira]

So i'm having this issue as shown in the image. Allow me to get to the point.

I have tried every single troubleshooting issue i have done back when i was having a similar issue with Gears 5 in September. I even ran System File Check via elevated Command Prompt (sfc /scannow), and after fixing some "integrity violations" as it puts it, it didn't solve this issue either. I am currently reinstalling the game, but i highly doubt that it will work regardless, because it seems like when a game/app doesn't work on the Xbox App/Windows Store, it REALLY doesn't work no matter what i try on my end. And i am not the only one having these issues. A handful of people on Reddit are having this issue as well, though some of them managed to fix it with one of the solutions i have tried already to no avail. Unlike Gears 5 however, this time there seems to be no solution to this issue as far as i can tell. Not on my end anyway. I've been at this for 2 days, closing in on 3. I can't even contact live support on the Microsoft website because it's been having issues for the past few days. Here are my specs:

Case: Cooler Master Elite 430

Monitor: Samsung S22C150 21.5' Inch 1080p, 60Hz

GPU: Zotac GeForce GTX 970 4gb (No OC)

CPU: AMD FX-8350 8-Core Black Edition (No OC)

Heatsink: Cooler Master Hyper 212 Plus

Hard Drive: Western Digital Caviar Black 1TB HDD 7200RPM

RAM: Corsair Vengeance 8gb

Disk Drive: Samsung SH-224DB / BEBE DVD/CD Writer

Cooling Fan: Cooler Master JetFlo 95.0 CFM 120mm Red 

PSU: XFX TS 550W 80+ Bronze Certified ATX Power Supply

Motherboard: MSI 970A-G46

Operating System: Windows 10 Home 64-Bit

 

Here is a simplified list of fixes i have tried on my end:

- Re-registering the Windows Store via Windows PowerShell (as admin)

- Re-setting the Windows Store app

- Ran the troubleshooter for Windows Store apps

- Signed in to my Microsoft account through Windows 10 (didn't work, so went back to just using a regular local admin account)

- Fully updated Windows

- Ran "Chkdsk"

- Resetting and repairing the game app, and the Xbox app

- Ran sfc /scannow and DISM via Windows Command Prompt (as admin)

- Signed out and back into my Microsoft account through both the Microsoft Store and the Xbox App

- Checked for updates via Microsoft Store (My Library > Downloads & Updates)

- Ran CHKDSK

- Checked to make sure i have the "Xbox Identity Provider" and "Gaming Services" apps

- Turning off Firewall

 

Windows is fully updated, and i have the latest Nvidia graphics driver installed (440.97). What's going on? I'm at my wits end dealing with this again a second time...

Edited October 26, 2019 by KobraKira

[oei_um]

Hey, KobraKira

I'm sorry for the issue you have run into. Unfortunately, we don't have any control over issues with the Xbox Game Pass/Windows Store. I recommend contacting their customer support on their end at this link: https://support.xbox.com/en-US/contact-us

We apologize again and thank you for your patience.