KobraKira Posted October 26, 2019 Share Posted October 26, 2019 (edited) So i'm having this issue as shown in the image. Allow me to get to the point. I have tried every single troubleshooting issue i have done back when i was having a similar issue with Gears 5 in September. I even ran System File Check via elevated Command Prompt (sfc /scannow), and after fixing some "integrity violations" as it puts it, it didn't solve this issue either. I am currently reinstalling the game, but i highly doubt that it will work regardless, because it seems like when a game/app doesn't work on the Xbox App/Windows Store, it REALLY doesn't work no matter what i try on my end. And i am not the only one having these issues. A handful of people on Reddit are having this issue as well, though some of them managed to fix it with one of the solutions i have tried already to no avail. Unlike Gears 5 however, this time there seems to be no solution to this issue as far as i can tell. Not on my end anyway. I've been at this for 2 days, closing in on 3. I can't even contact live support on the Microsoft website because it's been having issues for the past few days. Here are my specs: Case: Cooler Master Elite 430Monitor: Samsung S22C150 21.5' Inch 1080p, 60HzGPU: Zotac GeForce GTX 970 4gb (No OC)CPU: AMD FX-8350 8-Core Black Edition (No OC)Heatsink: Cooler Master Hyper 212 PlusHard Drive: Western Digital Caviar Black 1TB HDD 7200RPMRAM: Corsair Vengeance 8gbDisk Drive: Samsung SH-224DB / BEBE DVD/CD WriterCooling Fan: Cooler Master JetFlo 95.0 CFM 120mm Red PSU: XFX TS 550W 80+ Bronze Certified ATX Power SupplyMotherboard: MSI 970A-G46Operating System: Windows 10 Home 64-Bit Here is a simplified list of fixes i have tried on my end: - Re-registering the Windows Store via Windows PowerShell (as admin) - Re-setting the Windows Store app - Ran the troubleshooter for Windows Store apps - Signed in to my Microsoft account through Windows 10 (didn't work, so went back to just using a regular local admin account) - Fully updated Windows - Ran "Chkdsk" - Resetting and repairing the game app, and the Xbox app - Ran sfc /scannow and DISM via Windows Command Prompt (as admin) - Signed out and back into my Microsoft account through both the Microsoft Store and the Xbox App - Checked for updates via Microsoft Store (My Library > Downloads & Updates) - Ran CHKDSK - Checked to make sure i have the "Xbox Identity Provider" and "Gaming Services" apps - Turning off Firewall Windows is fully updated, and i have the latest Nvidia graphics driver installed (440.97). What's going on? I'm at my wits end dealing with this again a second time... Edited October 26, 2019 by KobraKira Link to comment Share on other sites More sharing options...
oei_um Posted October 29, 2019 Share Posted October 29, 2019 Hey, KobraKira I'm sorry for the issue you have run into. Unfortunately, we don't have any control over issues with the Xbox Game Pass/Windows Store. I recommend contacting their customer support on their end at this link: https://support.xbox.com/en-US/contact-us We apologize again and thank you for your patience. Link to comment Share on other sites More sharing options...
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