"Digital Download of Expansion Pack" missing from my backer account

[actionjezus6]

Hi,

As the release of new DLC is approaching (or has already approached) I was curious whether I will be finally able to receive key for "Digital Download of Expansion Pack" - however I have no such luck. 

Perhaps there is something I am missing?

 

I have backed the game on Fig and paid extra for expansion pack, which is properly detailed on my order page.

 

I have later upgraded my pledge, which is also propery detailed on my order page.

 

Both orders are marked as having shipment status "done".

Unfortunately, on "My Products" page I don't have any entry remotely related to PoE2 Expansion.

 

The game has been redeemed on Steam, where I don't have either Season-pass or 1st expansion ownership.

Is there anything I am missing? How can I redeem the expansion?

[Gfted1]

If the DLC performs the same way as the same as the Season Pass, Im going to steal this answer from Achilles:

 

You have to redeem the season pass on the eternity.obsidian.net site, then enter the code in Steam. It will then unlock for you.

[Guest]

In fairness, it looks like he’s trying to do that, but there’s no option to redeem

 

Try support@obsidian.net