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"Digital Download of Expansion Pack" missing from my backer account

dlc expansion

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#1
actionjezus6

actionjezus6

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Hi,

As the release of new DLC is approaching (or has already approached) I was curious whether I will be finally able to receive key for "Digital Download of Expansion Pack" - however I have no such luck. 

Perhaps there is something I am missing?

 

I have backed the game on Fig and paid extra for expansion pack, which is properly detailed on my order page.

Attached File  Order.png   13.15KB   0 downloads

 

I have later upgraded my pledge, which is also propery detailed on my order page.

Attached File  Order2.png   13.22KB   0 downloads

 

Both orders are marked as having shipment status "done".

Unfortunately, on "My Products" page I don't have any entry remotely related to PoE2 Expansion.

Attached File  MyProducts.png   24.95KB   0 downloads

 

The game has been redeemed on Steam, where I don't have either Season-pass or 1st expansion ownership.

Is there anything I am missing? How can I redeem the expansion?


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#2
Gfted1

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If the DLC performs the same way as the same as the Season Pass, Im going to steal this answer from Achilles:
 

You have to redeem the season pass on the eternity.obsidian.net site, then enter the code in Steam. It will then unlock for you.


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#3
Achilles

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In fairness, it looks like he’s trying to do that, but there’s no option to redeem :(

Try support@obsidian.net
  • Gfted1, actionjezus6 and Tick like this





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