Just because someone is more insane, doens't mean it's ok to be slightly less insane. I am disappointed too with the whole thing, but if this is all it takes for some people to go ballistic on Obsidian, well then how they are better than the people who started it?
I don't think it's really just about this small thing, it's about everything else that has been happening outside Obsidian at the same time. The day before there was also a mini-scandal around Liongate, I think there was also some stuff over comic books over the past couple of weeks, and for months there has been this growing tension in the videogame industry.
Bottom line is Obsidian was screwed the moment Josh Sawyer decided to get involved in the Twitter drama. Obsidian should have ignored the nonsense, just like they do 99.9% of the other idiotic complaints people make across the internet. Instead they turned themselves into a lighting rod for people's frustrations over the amount of influence that a small group of lunatics appear to have on videogames. I love their games but they really mishandled this whole thing.