RHelg224

Obsidian wrote back that they couldn't help, and also suggested I email Fig. Which I did and they got back to me. They found my pledge with my email typoed and was able to move it under my real email/account. Thanks for the advice! And I'm glad I'm not crazy!

Thank you.

This is just so bizarre. I know that I pledged $287 at the $199 level, but I can't find any record of it. When I log into Fig, it does not show up under my pledges. I got no confirmation in my email from either Fig or Stripe or Obsidian. But, yesterday, when I navigated to Fig from my phone, it showed that I backed it at $287. But I was not logged in! After I logged into Fig, that pledge disappeared and there was no more record of it. I cannot get back to that page, even after logging out of Fig. I wish I had taken a screenshot. What the heck is going on? Can anyone point me in the right direction on this? I will re-pledge if need be, but I don't want to accidentally get charged twice.

As I said - Obsidian are now a developer I am cautious of - I have that right as a consumer and I have the right to warn/advise people of my reasons for being cautious - I'll still play the game I'm getting my $140 worth. But in the future I will always remember this moment when I think of Obsidian and I don't doubt others will too. Nobody else will, not even with your irrational ranting to others. Nobody gives a damn.

At a time when Double Fine used up all their funding before the game was even halfway done, Wasteland 2 was being touched up because, even though they finished the game, they had excess funds left. I'm not saying inXile is even close to the worst or anything. Just that they did mismanage a couple of things in my opinion.Reality trumps your opinion.Nope. inXile mismanaged some stuff. That another company did worse doesn't absolve inXile's mismanagement.

Thanks for the heads up! I just got my two keys as well. No email yet, but they are in my account.

It's almost like some people felt they had defloration entitlements to the game or something. That their experience will be somehow cheapened now that another group got into the game before they could.

It was released to the media a week ago - you get to wait because .... well you mean less to Obsidian than the media does and Youtubers with 28 subs. "NOW! I WANT IT NOW! NOW NOW NOW NOW NOW NOW NOW!" Also, Paradox gave that guy a key, not Obsidian. You can at least bother to read the updates before spouting off bad information. Which means there were keys viable to play the game - white knight them all you like - they put backers last in their list of priorities. They're in the wrong here - no matter how pretty they can draw or how nice a story they can write - they're still treating backers like crap. No, they're not. They're treating backers wonderfully, you're just a self-entitled whiny brat who can't stand not being treated like a super-special snowflake. I'm not white-knighting anybody; I'm correcting your *wrong* information and telling people the actual facts. I'm telling them the facts too. The media got copies before backers - because backers mean less than media. If we meant anything to them we would have gotten the same version they got plain and simple. Let's parse this out: "The media got copies before backers" - fact "because backers mean less than media." - opinion "If we meant anything to them we would have gotten the same version they got plain and simple." - delusional conclusion of a crazy idiot shill

It was released to the media a week ago - you get to wait because .... well you mean less to Obsidian than the media does and Youtubers with 28 subs. "NOW! I WANT IT NOW! NOW NOW NOW NOW NOW NOW NOW!" Also, Paradox gave that guy a key, not Obsidian. You can at least bother to read the updates before spouting off bad information. Which means there were keys viable to play the game - white knight them all you like - they put backers last in their list of priorities. They're in the wrong here - no matter how pretty they can draw or how nice a story they can write - they're still treating backers like crap. Yeah because the quality of the product we backed is irrelevant. Are you a cartoon character?

It was released to the media a week ago - you get to wait because .... well you mean less to Obsidian than the media does and Youtubers with 28 subs. Thank you. I was feeling bad about how I was responding to you but now I can go to bed in peace.

No, they delayed it to March 26th.

Although I don't agree, I can understand that. That being said, I think they did their best and did an awesome job with the whole development process and dialogue with the fans/backers. Well i do not think they did their best with many things. I think they were just not considering things. If planned and prepared it would be possible to ship games to everyone on release day (+/- a day or so). It would be possible for backers to claim their keys weeks before release. But they are a small team and probably very busy. If it were not for Paradox who could have helped them with that which actually is their job as publisher. So no they did not do their best, but i can excuse that as what matters in the end is that they did the best with their game. Still we can hope they learn and do better next time. You can do all the planning in the world. When implementation comes, you'll find out that both the planning and the implementation are not perfect. Moreover, we do not have access to all underlying factors affecting the process of backers receiving their keys. Is it a problem with Steam ? A lack of planning on Obsidian's part ? Something else ? Who knows ? All we can do is speculate or simply be patient for a few hours/days. I was just going to post this. Unless there's an Early Access situation, which I am absolutely glad that Obsidian did not do, getting keys weeks ahead of time is unrealistic. Keys don't happen weeks ahead of time. I don't claim to know how Steam or GoG or whatever works in that regard but based on past history I highly doubt that's an option. As soon as you can preorder a game keys do exist. Are you able to view keys when you preorder something on Steam? I don't think you can until release. I'll have to remember to check next time. There are lots of things you cannot actually view until release. Like if a preorder includes DLC, you cannot actually view that until the game unlocks. Which is annoying. I'm honestly not sure if you get a key before the game starts to preload or unlocks. Do you? They do have a system in place by that time to associate your account with the game. Pretty sure that steam can generate keys once they list a game on their client. Steam does that for a living after all. I mean, I don't claim to know how it works. Maybe they generate a key right away, maybe not. They don't need a key to associate a purchase with your account. In fact, I'm willing to bet they do NOT associate a key with your account until the game actually releases as you are able to get refunds on preorders, is my understanding. That said, you just posted an assumption as fact. You clearly don't know either. I'm not trying to insult you, but this is just an example of what I find annoying on forums. You make an assumption, you take it as fact, and you base your criticisms on said assumption. tTat's not really a good thing to do.

Although I don't agree, I can understand that. That being said, I think they did their best and did an awesome job with the whole development process and dialogue with the fans/backers. Well i do not think they did their best with many things. I think they were just not considering things. If planned and prepared it would be possible to ship games to everyone on release day (+/- a day or so). It would be possible for backers to claim their keys weeks before release. But they are a small team and probably very busy. If it were not for Paradox who could have helped them with that which actually is their job as publisher. So no they did not do their best, but i can excuse that as what matters in the end is that they did the best with their game. Still we can hope they learn and do better next time. You can do all the planning in the world. When implementation comes, you'll find out that both the planning and the implementation are not perfect. Moreover, we do not have access to all underlying factors affecting the process of backers receiving their keys. Is it a problem with Steam ? A lack of planning on Obsidian's part ? Something else ? Who knows ? All we can do is speculate or simply be patient for a few hours/days. I was just going to post this. Unless there's an Early Access situation, which I am absolutely glad that Obsidian did not do, getting keys weeks ahead of time is unrealistic. Keys don't happen weeks ahead of time. I don't claim to know how Steam or GoG or whatever works in that regard but based on past history I highly doubt that's an option. As soon as you can preorder a game keys do exist. Are you able to view keys when you preorder something on Steam? I don't think you can until release. I'll have to remember to check next time. There are lots of things you cannot actually view until release. Like if a preorder includes DLC, you cannot actually view that until the game unlocks. Which is annoying. I'm honestly not sure if you get a key before the game starts to preload or unlocks. Do you?

Although I don't agree, I can understand that. That being said, I think they did their best and did an awesome job with the whole development process and dialogue with the fans/backers. Well i do not think they did their best with many things. I think they were just not considering things. If planned and prepared it would be possible to ship games to everyone on release day (+/- a day or so). It would be possible for backers to claim their keys weeks before release. But they are a small team and probably very busy. If it were not for Paradox who could have helped them with that which actually is their job as publisher. So no they did not do their best, but i can excuse that as what matters in the end is that they did the best with their game. Still we can hope they learn and do better next time. You can do all the planning in the world. When implementation comes, you'll find out that both the planning and the implementation are not perfect. Moreover, we do not have access to all underlying factors affecting the process of backers receiving their keys. Is it a problem with Steam ? A lack of planning on Obsidian's part ? Something else ? Who knows ? All we can do is speculate or simply be patient for a few hours/days. I was just going to post this. Unless there's an Early Access situation, which I am absolutely glad that Obsidian did not do, getting keys weeks ahead of time is unrealistic. Keys don't happen weeks ahead of time. I don't claim to know how Steam or GoG or whatever works in that regard but based on past history I highly doubt that's an option.

Jesus, have you even ever been to the RSI forums? (And I guarantee my citizen # is higher than yours...) Your complete lack of self-awareness is almost awe-inspiring.... Most likely - I didn't sign up to the website till closer to the end of the KS campaign. I had the opportunity to have been a Golden Ticket holder but didn't think it would have meant much. And yeah the RSI forums aren't always happy - but it's engaged which is a key difference. But you know what I've said my piece those who disagree have that option - those that feel the same as I do aren't going to have their opinions changed by being called babies or told its a temper tantrum. Its too late for Obsidian to fix their idiotic decision we'll all just wait for our keys - those on slow internet will wait longer. I personally wont be bothering with Obsidian in future unless I see some bridge building and will be telling the people I know to stay away, whether or not that effects them (probably not) who can say. But honestly I respected these guys and was really rooting for them to succeed, and sure maybe they will but I'm disappointed in them for their actions I thought they would have been better. See, I can understand being disappointed. I'm not, but I can understand why you are. I can empathize with that. But then you go overboard and say you will be "telling the people [you] know to stay away." How can you expect to have a rational conversation with people here - fans of Obsidian, many of which contributed via Kickstarter not just to the product but to Obsidian itself - when you put stuff like that out there? It's confrontational. I find it kind of offensive, personally, as it's at odds with the reason so many people backed this project. I mean, you can feel however you want and you can go tell your friends and acquaintances whatever you want, but you shouldn't so surprised when some of us are so dismissive, either. I mean, you're going to try to garner a boycott against Obsidian because reviewers got copies before you did and because Obsidian didn't engage you and others in the way you personally expected, quality of the game be damned. That is unbelievably ridiculous.

Hmm, I clicked PLAY but it just takes me to a slightly larger image which looks exactly like the above. They should patch that!

At a time when Double Fine used up all their funding before the game was even halfway done, Wasteland 2 was being touched up because, even though they finished the game, they had excess funds left. I'm not saying inXile is even close to the worst or anything. Just that they did mismanage a couple of things in my opinion. I have some specific gripes about the extra keys and how they did their digital release, but I don't want to derail - doesn't belong here. All in all, I'm happy with their release. I did kickstart Broken Age and yeah they did a poop. Hell, I don't even know what happened with some of the projects I kickstarted. Last update I got on SpaceVenture was one month ago and that was to let everyone know that Gary Owens (one of the iconic voice actors) had passed away. Gary Owens died, aww man he was the Voice in the 70's LOL!!! I need to check up on that one too (space venture) Yep.

At a time when Double Fine used up all their funding before the game was even halfway done, Wasteland 2 was being touched up because, even though they finished the game, they had excess funds left. I'm not saying inXile is even close to the worst or anything. Just that they did mismanage a couple of things in my opinion. I have some specific gripes about the extra keys and how they did their digital release, but I don't want to derail - doesn't belong here. All in all, I'm happy with their release. I did kickstart Broken Age and yeah they did a poop. Hell, I don't even know what happened with some of the projects I kickstarted. Last update I got on SpaceVenture was one month ago and that was to let everyone know that Gary Owens (one of the iconic voice actors) had passed away.

Not going to get into a language argument on the word entitled (it has multiple meanings and different countries/societies will use it differently) I know Obsidian is going no where - but by voicing my nonacceptance of their behavior hopefully in the future they will either learn or ignore it - if they're better people they will learn if they don't then thats their consequences to bare. Lets all be completely honest here - not one person here would have been upset in any way shape or form getting their KS editions early. Am I right? is there anyone who would have turned around and yelled at Obsidian for not holding it back and releasing it at the scheduled date? But conversely there are people who are upset at finding out their backer status wasn't important enough to Obsidian for them to put them first above media. These people are allowed to feel slighted and disrespected and are allowed to voice their feelings on the matter. If Obsidian gave a crap about their backers they'll listen if they don't they wont either way their actions get judged. Clearly you are having difficulty comprehending other viewpoints. Would I be "upset" if I got early access to the game? No. But I do honestly believe it would have been the wrong decision, and a weird one to boot, on something this high profile. This is not some crappy spaceflight game for the PS Vita, this is a spiritial successor to Baldur's Gate that will appeal to people who have never even heard of and want no part of Kickstarter. I don't think it is smart marketing to elevate Kickstarter backers over the general populace. In fact, the reality is, Kickstarter backers ceased to be a revenue stream once their pledges were collected. Now, they have to appeal to the general populace. I think that Pillars of Eternity is woefully under-advertised but other than that I think their decisions are savvy. So I'm not sure "upset" is the right word but I think a headstart release would have worked against them, and it's not one I would have necessarily appreciated, no. Again, I look at this holistically, not individually. What is best for Obsidian? What is best for Obsidian is to maximize revenue and profit. And, actually, that works for me individually too because Obsidian's success means more future Obsidian products for me as a fan of Obsidian. Also, your decision not to get into a semantics debate with me over the meaning and use of entitled is a wise one, because you will lose the argument. Stop trying to bait a derail dude - I told you I'm not a troll I'm a pissed off backer. And the jury is in on putting backers before the general public - it gets you more backers - SC has proven it. Whether or not Star Citizen is actually a good game or the backers get what they thought they were getting isn't the argument - its how they treat the people who fund them. Obsidian partnered with a publisher half way through going against what they had said in their initial KS and most of us gave them slack for that but I can't help but notice how much their interaction with their fans changed after getting the publisher. Obsidian just never learned, because whats best for Obsidian is lots of passionate fans and other than the same repeating names in this thread I don't see evidence of lots of happy fans. Just like you're seeing the same names repeating for being unhappy - there are a lot of fans just not even here. Even just hanging out - the forums are patchy and sparse and the interaction is practically seeing its most amount of life today because of what people are finding out. Why not go do something else to get your mind off the subject (hobby, sports, see some friends, etc.) ? In the grand scheme of things, this waiting period is some insignificant stuff. Getting a key is not some crucial time-bomb that needs to be defused *now*. But it's a matter of respect! And if he doesn't talk about R E S P E C T we'll never know what it means to him.

Not going to get into a language argument on the word entitled (it has multiple meanings and different countries/societies will use it differently) I know Obsidian is going no where - but by voicing my nonacceptance of their behavior hopefully in the future they will either learn or ignore it - if they're better people they will learn if they don't then thats their consequences to bare. Lets all be completely honest here - not one person here would have been upset in any way shape or form getting their KS editions early. Am I right? is there anyone who would have turned around and yelled at Obsidian for not holding it back and releasing it at the scheduled date? But conversely there are people who are upset at finding out their backer status wasn't important enough to Obsidian for them to put them first above media. These people are allowed to feel slighted and disrespected and are allowed to voice their feelings on the matter. If Obsidian gave a crap about their backers they'll listen if they don't they wont either way their actions get judged. Clearly you are having difficulty comprehending other viewpoints. Would I be "upset" if I got early access to the game? No. But I do honestly believe it would have been the wrong decision, and a weird one to boot, on something this high profile. This is not some crappy spaceflight game for the PS Vita, this is a spiritial successor to Baldur's Gate that will appeal to people who have never even heard of and want no part of Kickstarter. I don't think it is smart marketing to elevate Kickstarter backers over the general populace. In fact, the reality is, Kickstarter backers ceased to be a revenue stream once their pledges were collected. Now, they have to appeal to the general populace. I think that Pillars of Eternity is woefully under-advertised but other than that I think their decisions are savvy. So I'm not sure "upset" is the right word but I think a headstart release would have worked against them, and it's not one I would have necessarily appreciated, no. Again, I look at this holistically, not individually. What is best for Obsidian? What is best for Obsidian is to maximize revenue and profit. And, actually, that works for me individually too because Obsidian's success means more future Obsidian products for me as a fan of Obsidian. Also, your decision not to get into a semantics debate with me over the meaning and use of entitled is a wise one, because you will lose the argument. Stop trying to bait a derail dude - I told you I'm not a troll I'm a pissed off backer. And the jury is in on putting backers before the general public - it gets you more backers - SC has proven it. Whether or not Star Citizen is actually a good game or the backers get what they thought they were getting isn't the argument - its how they treat the people who fund them. Obsidian partnered with a publisher half way through going against what they had said in their initial KS and most of us gave them slack for that but I can't help but notice how much their interaction with their fans changed after getting the publisher. Obsidian just never learned, because whats best for Obsidian is lots of passionate fans and other than the same repeating names in this thread I don't see evidence of lots of happy fans. Just like you're seeing the same names repeating for being unhappy - there are a lot of fans just not even here. Even just hanging out - the forums are patchy and sparse and the interaction is practically seeing its most amount of life today because of what people are finding out. Bait a derail? What in the holy hell are you talking about? You posited a question and I answered it with my perspective on early keys and why I think giving them only to reviewers is the right course of action. How is that "baiting a detail"? I'm answering your question. And I don't think you're a troll at all. I think you're genuine, but I think you're oblivious, selfish, and can't see past your own foot-stomping, puerile sense of entitlement. And possibly additionally a shill for Chris Roberts since you keep bringing that project up for some reason. But I absolutely don't think you're a troll. I'd probably have more respect for you if you were posting ironically. Sorry for the potshot, but you are really annoying.

Maybe the Kickstarter keys are late due to an iron shortage...

inXile absolutely mismanaged many things, including communication. The game turned out good, but I got rather annoyed with inXile a few times. Obsidian did a much better job by comparison.

Actually no SC isn't a completely different beast - it's just Chris Roberts knew to put the fans first and he has reaped the rewards for that. Pillars of Eternity could have done that at anytime. Wasteland 2 I never backed - I did end up buying it at the recommendation of a friend though otherwise I wouldn't have. I imagine there are a lot of backers who never even knew this site was here are now looking through their emails wondering where their keys are to play the game that the media is playing. Because for a 4 million dollar kickstarter these forums sure have been vacant the last few months - compared to other kickstarters where the community only keeps growing. I've kickstarted over 20 things and I don't think I've ever used the forums for any of them. Not everyone has time to go to a million forums. There are other things in my life than Pillars of Eternity and I imagine there are a lot of backers that fall into that category. Probably an overwhelming majority of them. Of course interest increases right near release. You sure do love judging everything through your own, singular experience.

Not going to get into a language argument on the word entitled (it has multiple meanings and different countries/societies will use it differently) I know Obsidian is going no where - but by voicing my nonacceptance of their behavior hopefully in the future they will either learn or ignore it - if they're better people they will learn if they don't then thats their consequences to bare. Lets all be completely honest here - not one person here would have been upset in any way shape or form getting their KS editions early. Am I right? is there anyone who would have turned around and yelled at Obsidian for not holding it back and releasing it at the scheduled date? But conversely there are people who are upset at finding out their backer status wasn't important enough to Obsidian for them to put them first above media. These people are allowed to feel slighted and disrespected and are allowed to voice their feelings on the matter. If Obsidian gave a crap about their backers they'll listen if they don't they wont either way their actions get judged. Clearly you are having difficulty comprehending other viewpoints. Would I be "upset" if I got early access to the game? No. But I do honestly believe it would have been the wrong decision, and a weird one to boot, on something this high profile. This is not some crappy spaceflight game for the PS Vita, this is a spiritial successor to Baldur's Gate that will appeal to people who have never even heard of and want no part of Kickstarter. I don't think it is smart marketing to elevate Kickstarter backers over the general populace. In fact, the reality is, Kickstarter backers ceased to be a revenue stream once their pledges were collected. Now, they have to appeal to the general populace. I think that Pillars of Eternity is woefully under-advertised but other than that I think their decisions are savvy. So I'm not sure "upset" is the right word but I think a headstart release would have worked against them, and it's not one I would have necessarily appreciated, no. Again, I look at this holistically, not individually. What is best for Obsidian? What is best for Obsidian is to maximize revenue and profit. And, actually, that works for me individually too because Obsidian's success means more future Obsidian products for me as a fan of Obsidian. Also, your decision not to get into a semantics debate with me over the meaning and use of entitled is a wise one, because you will lose the argument.

The crux of this entire grandstand. Glad I'm not the only one who thought that.