Updated on March 30, 2015
Hi everyone, one question we get sometimes is, "Where do I select Steam or GoG for my digital downloads?"
Now that the game has shipped, you can redeem your digital rewards on the Products tab of your Account Profile. Example items that will be here include the digital novella, almanac, soundtrack, and perhaps most importantly, your game keys.
For each digital download you have as part of your tier or addons, you'll be able to choose
I wanted to introduce myself - my name is Darren Monahan and I'm one of the co-founders of Obsidian Entertainment, and lone wolf programmer of the Eternity site. I'm the man probably responsible for any issues you may have had (...of which I hope, are none, but if you did, I profusely apologize!)
Over the next few months we'll be adding more stuff to the Backer Site, and I thought it might be helpful to have a casual place where we could let you know when we
Some of you have had some problems either with Stripe or PayPal and have found that you have an open order sitting in your profile and aren't sure how to either try to pay for it again, or to just cancel it out right.
We should have an update posted in the next day or so that will allow you to take care of that.
It will refund any pledge credit that was associated with the open order so you can start over.
Update: This is now in
With respect to shipping address information, we would like to provide a way for you guys to update your shipping address at any time for as long as possible up to the launch of the game.
Next month when we're back from the holiday break, I'll be working on adding this to your profile so that you can keep us up to date with your current address.
We'll also announce in backer updates when we're starting to get close and when we'd need to have a locked shipping address. We'
Due to popular request, we've added XXXL t-shirt sizes both to tier rewards (which you select in surveys) and for addon T-shirts.
We'll be looking in to adding women's sizes as well. Just waiting for some confirmations.
For those of you who have completed orders and would like to switch to a XXXL t-shirt, please contact us and we'll be happy to help.
For those of you who'd like to hold out for news on women's sizes, not a problem. You can either complete your
One request that has come in quite a bit is being able to see the "what does my tier reward come with" after you've completed your order.
After the break I'll be adding this in to the Orders tab for your profile so you can look it up to make sure everything looks good there.