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Now Available: Paying/Canceling Open Orders


Darren Monahan

4,933 views

Hi everyone,

 

Some of you have had some problems either with Stripe or PayPal and have found that you have an open order sitting in your profile and aren't sure how to either try to pay for it again, or to just cancel it out right.

 

We should have an update posted in the next day or so that will allow you to take care of that.

 

It will refund any pledge credit that was associated with the open order so you can start over.

 

 

Update: This is now in.

 

If you have an open order you'd like to pay for or cancel, just head over to the Orders tab in your profile and Pay or Cancel away!

 

For any already completed/paid orders, you'll still need to contact us to have those refunded.

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