Jump to content
  • 0

[Android] Lost all purchases, characters, and progress when Google Play account changed. How can i change back?


j4j

Question

This should be a simple fix, hopefully i get an answer:

 

My wifi went spotty when playing at a hotel, and i couldnt link to playstore. somehow it kept retrying, eventually i reconnected but on another google account (maybe my fault of hitting hte screen inadvertently? doubt it but no other explanation).

 

No matter. The point is: the wrong Google Play Games account is selected - all my purchases, progresses (and daily $gold$) is on another account.

 

For the life of me i cant figure out how to change it back.

 

Help?

 

If a mod does post an answer to this, can the mod ping my email alerting me there's been a reply?

 

best,

 

happy fan

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Referencing back to another recent thread: [Lost purchases, gold and chests since installing on my new phone]  

 

If you are absolutely sure that you are logged into the correct Google Play account , there is no user-side answer to this.  You will need to contact Obsidian support (support@obsidian.net).  

 

Let them know your current username and PFID, and as much as you might remember about your previous username/PFID, and they should be able to restore the content to your active account

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...