Jump to content
  • 0
Sign in to follow this  
skald1

Lost almost all purchases except my last one

Question

Hello,

 

After this update I have lost all unlocked adventures except fortress of stone giants.

I also have "lost" all characters I have unlocked before except one - store claims I have not unlocked them yet I have them in my party. Didnt check if I can play them in quest mode.

I assume I might have also lost unlocked vault cards but I cannot check that because adevntures are locked.

 

Proofs:

Adventures:

https://s22.postimg.org/3ri77uja9/Screenshot_2016_10_15_23_58_35.png

https://s22.postimg.org/4v3bxklmp/Screenshot_2016_10_15_23_30_04.png

https://s13.postimg.org/7jtb67uzb/Screenshot_2016_10_15_23_30_06.png

https://s17.postimg.org/fuyiasoy7/Screenshot_2016_10_15_23_30_08.png

https://s21.postimg.org/mvw1xgyav/Screenshot_2016_10_15_23_30_10.png

https://s12.postimg.org/g3iw7ogtp/Screenshot_2016_10_15_23_30_12.png

 

Heroes:

https://s10.postimg.org/tt2b8au3d/Screenshot_2016_10_15_23_31_39.png

https://s15.postimg.org/jq2hp142j/Screenshot_2016_10_15_23_31_36.png

https://s17.postimg.org/6l5i6oerj/Screenshot_2016_10_15_23_33_16.png

 

Party screenshot shows all characters I have unlocked. Store claims I only unlocked the dwarf.

 

Settings screen with my ids.

https://s16.postimg.org/d8tx9n75x/Screenshot_2016_10_16_00_02_40.pngAll purchases were made by gold. I did not make any play sttore purchases for those unlocks.

Share this post


Link to post
Share on other sites

5 answers to this question

Recommended Posts

  • 0

Hi,


 


I am using an android device, and about a month ago I was playing the game when I notice that all the money I was storing were missing (abou 16000 gold pieces). I kept playing anyway, then I purchased the newly released adventure (adventure 4). I played all the way through the adventure, and finished it. Then I decided to start a new party, with some different characters. I played all the way through the 5 adventures (B to 4) all the same. Then when I opened the app today to continue playing with the new party in the legendary difficulty, all adventures but the forth one were missing, as if I had never purchased them (there is a locked lock in adventures 1, 2, and 3).


 


Besides all these, whenever I use Blessing of Gorum with a character that is not Valeros, only one die is added to the melee combat check. Sometimes I use the blessing with Valeros and two dice are added, and, in the same check, I use the same blessing with another character (say Lem) and only one die is added to the check.


Share this post


Link to post
Share on other sites
  • 0

Hey everyone,

 

Apologies for the issue, please contact support@obsidian.net with your PFID# or User ID (username #xxxx) so we can correct the issue on your account. If you could please include a copy of your receipt if you have it. 

 

Thank you and I apologies for the inconvenience. 


Whats this at obsidian.net?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

×
×
  • Create New...