I got a set of purple dice out of a chest but the vault says i dont own any! Any ideas?

 

I can see the dice in Option/Gallery/dice. When I have to set dice for my party, in party management I use the pop up menu (tap on the X where you change the characters nicknames) and select dice, then drag you char icons over the owned dice slots mate.

it just says owned: 0, on all dice :/

I just bought a 50 pack of treasure chests, and got a bunch if dice sets. I got credit for none of them, and I got a couple of the REALLY nice ones. What the heck?

Ok, give them your player ID. Aarik can check you purchase and fix it in case.

Who do we send it to?

Just write here in the thread your PFID (you can read it pressing Setting button, in a couple of lines below the frame there are the game version and your id), then developers will read, check and give you an answer. 

My pfid is 8874521F8CF3C214

I also purchased a 10 chest pack and cant find any of my dice either.

My pfid is c7f452293b22faae

PFID-DA146CB9AE5C88DE

it's a server glitch that happens occasionally. I lost 500 treasure cards for 24 hours one time and was a bit panicked, but they showed up later all the same. this also happens with dice as I have had all my dice disappear as well, but they eventually find their way back home.

Still no sign of my dice. Looks like I got the cards from the chests but the dice don't show up anywhere.

All purchases/transactions are recorded so the issue will be recovered in the end, as devs solve the problem.

I contacted support ( Twitter and their email form). Took a couple days, and they couldn't grimy the specific dice sets, but they did a fair job of approximating it for me.

I am having this issue as well.  Just got the game and opened a bunch of boxes and got quite a few dice.  None are to be found.

 

PFID-C983ED1B10091DD8