Missing dice

[Foolish_Dog]

I got a set of purple dice out of a chest but the vault says i dont own any! Any ideas?

 

[RedPred]

I can see the dice in Option/Gallery/dice. When I have to set dice for my party, in party management I use the pop up menu (tap on the X where you change the characters nicknames) and select dice, then drag you char icons over the owned dice slots mate.

[Foolish_Dog]

it just says owned: 0, on all dice :/

[Lorian]

I just bought a 50 pack of treasure chests, and got a bunch if dice sets. I got credit for none of them, and I got a couple of the REALLY nice ones. What the heck?

[RedPred]

Ok, give them your player ID. Aarik can check you purchase and fix it in case.

[Foolish_Dog]

Who do we send it to?

[RedPred]

Just write here in the thread your PFID (you can read it pressing Setting button, in a couple of lines below the frame there are the game version and your id), then developers will read, check and give you an answer. 

[Lorian]

My pfid is 8874521F8CF3C214

[Samhaan]

I also purchased a 10 chest pack and cant find any of my dice either.

My pfid is c7f452293b22faae

[Foolish_Dog]

PFID-DA146CB9AE5C88DE

[firestormkirby]

it's a server glitch that happens occasionally. I lost 500 treasure cards for 24 hours one time and was a bit panicked, but they showed up later all the same. this also happens with dice as I have had all my dice disappear as well, but they eventually find their way back home.

[Samhaan]

Still no sign of my dice. Looks like I got the cards from the chests but the dice don't show up anywhere.

[RedPred]

All purchases/transactions are recorded so the issue will be recovered in the end, as devs solve the problem.

[Lorian]

I contacted support ( Twitter and their email form). Took a couple days, and they couldn't grimy the specific dice sets, but they did a fair job of approximating it for me.

[zirhark]

I am having this issue as well.  Just got the game and opened a bunch of boxes and got quite a few dice.  None are to be found.

 

PFID-C983ED1B10091DD8