Frozen game

[jadwell8@gmail.com]

I'm using g a party of 4. The team consists of valeros, merisiel,ezern,and kyra, I'm on the legandary mission for into the mountains (3-5) I have just beaten the boss to close a level ezern has a flash of shock in the discard pile. And firery bolt The level is descrated vault. The game says to recharge an item from discard (Flask of shock).but is completely frozen. I don't want to reset the game and lose all my progress. I have tried exiting and restarting but still same spot and frozen.