Game stuck at Quest Scenario Completion Rewards

[Quickhorn]

• What device type are you on? Android
• What version of the OS are you running? Android 6.0.1
• What model is the device? HTC 10
• What is your PFID#? D6AB8EB435C61EE

I completed a quest, which gave me enough XP to push Seoni to 29. Upon trying to receive her spell card reward, the card never actually shows up. The effect behind it is there, but the card is missing. This is blocking me from doing anything in quest, as I can't quit/forfeit the adventure. 

 

http://imgur.com/a/ePy28

 

Thanks for your help!

 

Derick/Quickhorn

[Hannibal_PJV]

Hmmm... Try to click different characters. It may help. The arrow in the right does not work? Sometimes just animation bugs and you still can go on.

[Quickhorn]

I've tried clicking other characters, uninstalling and reinstalling the app. Was thinking it could be a resource loading error, so I went to the gallery and viewed all the spells. She is a rank 2 character in a party of mostly rank 3, so possibly a bug with receiving a card whose rank is too high?

[Aarik D]

Hey Quickhorn,

 

Welcome to the forums and thanks for joining us. Sorry about the issue, who else were in your party and what level are they? Since you have an Android device, could you please upload a save folder using dropbox? 

 

Getting game files:

Connect the Android Device to your PC.

Open Windows Explorer and open the device

Open the Android Folder, then data -> net.obsidian.pacg1 -> files

Copy the PACG1_SAVE_GAMES folder to your PC

Zip and send!

 

Thanks a bunch! 

[Quickhorn]

Thanks Aarik D!

Here is the location of the save game file:

https://www.dropbox.com/s/xiedq7lbumkyc7x/Pacg%20Save.zip?dl=0

 

party members

 

Note, that each of these levels represents their level at the time of the defect. Each party member leveled as part of this reward.
Also note that each of the characters has a nickname. I can't remember the nicknames and can't look at the characters

Valeros: 30
Ezren: 30
Salehah: 30
Merisial: 30
Seoni: 29
Lini: 29

Thank you for looking into this!

Derick Empey