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lost purchases

sbarham
in Pathfinder Adventures: Technical Support (Spoiler Warning!)

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After the last patch I am no longer able to access the rise of the runelords bundle and am being referred tothe store to do anything. Help

Check out that you have same user account active in your google play app.

Hey sbarham,

 

Welcome to the forums and thanks for joining us. This is actually due to a bug for leaving your game running in the background for more than 23 hours. Please contact support@obsidian.net with your PFID# (located in the settings menu) and a copy of your receipt. We'll be fixing this issue in a hotfix patch. 

 

Thanks!

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https://forums.obsidian.net/topic/88164-lost-purchases/
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