lost purchases

[sbarham]

After the last patch I am no longer able to access the rise of the runelords bundle and am being referred tothe store to do anything. Help

[Hannibal_PJV]

Check out that you have same user account active in your google play app.

[Aarik D]

Hey sbarham,

 

Welcome to the forums and thanks for joining us. This is actually due to a bug for leaving your game running in the background for more than 23 hours. Please contact support@obsidian.net with your PFID# (located in the settings menu) and a copy of your receipt. We'll be fixing this issue in a hotfix patch. 

 

Thanks!