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Somehow I have 3 of the four characters I was using showing up as locked in quest mode. I can't select them or delete them. A lock icon shows up by their icon. Is there any way to unlock them?

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This was supposed to be fixed in the last update. It appears that is not correct. Before the update I had a 15 Marisiel with a level 1 Kyra and level 1 Seoni get locked in quest mode. There were already posts about it, so figured I'd wait for the fix. The "fix" came last patch, but left locked characters locked. I moved on. Now as of an hour ago I had two characters get locked. A 25 Lini and a 26 Marisiel (the new one to replace the old one). I tried some things to get them unlocked, to no avail. Pretty bummed now.....

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