Update stalls while loading.

[PinkRose]

Can't play, it just gets to initial loading screen and then the dog slicer stops spinning.

Any ideas?

[Aarik D]

Hey PinkRose,

 

Is this due to updating the game or were you able to play previously (after updating)with no issues?

 

Thanks!

[PinkRose]

Updating. Was fine with 1.0.3

Then when I updated, it stalls.

I've uninstalled and tried reinstalling it says it's only 26 megs and then stalls in the same place.

This is on an android tablet, my android phone updated just fine

[Aarik D]

Hey Pink,

 

what kind of tablet do you have? 

[PinkRose]

Lenovo Yoga Tablet 2

I had the same problem with updating during the beta as well. Only getting the small size file.

[Aarik D]

Hey Pink,

 

Make sure to back up your save folder and do a uninstall and see if that does the trick. 

[PinkRose]

I have uninstalled multiple times.

Does not help.

Can you verify that the install should be about 27MB?

 

Quick, I need a fix.

Lem is romancing all the ladies without me.

[Aarik D]

Yeah, that is definitely too small. It should be around 270-295 MB. When you uninstalled the game, are you able to access the directory folder and delete everything? As you would on a PC?

 

Lem is a man who waits for no one. The ladies are calling!

[PinkRose]

As far as I know I have deleted everything.

I'm deleting the Android/Data/net.obsidian.pacg.1 folder

[PinkRose]

Uninstalling and reinstalling on my phone tells me it's a file size of 304MB

So, it's either that I'm not uninstalling everything correctly, or IT'S not uninstalling everything corrrectly, or IT'S not installing everything correctly.

[Aarik D]

Are there any software/firmware updates you can check on your device?

[PinkRose]

All up-to-date.

 

Lenovo Yoga Tablet 2
Android 5.0.1
CPU: 4 core 1.86GHZ
GPU: 
RAM:2 GB
Model #: Yoga Tablet 2-1050F

Build number: YOGATablet2-1050F_S100341_160408

Software version:  YOGATablet2-1050F_160408

Edited June 8, 2016 by PinkRose

[Aarik D]

Sorry about that Pink. This seem very odd. I wrote up a report about your issue and hopefully we can figure something out. Maybe restarting your device will help? 

[PinkRose]

So, add I was looking at some websites, I found that the XAPK is 297Mb, but the APK is 27Mb which is what the Google play store is downloading. So, this tells me there is something about the interface between my tablet and the store that is only downloading the update and not the full install. Is that a Lenovo thing, or your thing, or Google's thing?

[PinkRose]

So, I fixed my own problem.

Check it!

 

I uninstalled it from my tablet.

I went to my Google play account on my PC.

Searched for  Pathfinder Adventures.

Clicked Install.

Chose my Tablet.

BAM!

Started installing 297MB worth of game.

TADA!

[Hannibal_PJV]

Sounds weird, but happy to see that it worked out... So some account problem then?

[Aarik D]

Nice! Glad you were able to figure it out!