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Ipad ios 9.3.1 - no sound


brandondash

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80% device volume

 

100% in-game volume

 

No sound whatsoever.

 

I have tried other apps to verify the device is working properly.

What iPad are you running?

 

In the settings menu on the main menu are both sound bars all the way up? (The gold diamond is all the way to the right?)

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IPad Air 2.

 

Both in-game sound sliders fully to the right, although I've tried several positions with no effect.

Thanks for the additional info we're looking into it.

 

On a longshot can you try plugging in earbuds and seeing if you get sound, or if you have earbugs plugged in can you take them out?

 

Have you restarted the app or restarted the device?

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