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Posted

80% device volume

 

100% in-game volume

 

No sound whatsoever.

 

I have tried other apps to verify the device is working properly.

What iPad are you running?

 

In the settings menu on the main menu are both sound bars all the way up? (The gold diamond is all the way to the right?)

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Posted

IPad Air 2.

 

Both in-game sound sliders fully to the right, although I've tried several positions with no effect.

Thanks for the additional info we're looking into it.

 

On a longshot can you try plugging in earbuds and seeing if you get sound, or if you have earbugs plugged in can you take them out?

 

Have you restarted the app or restarted the device?

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Posted

Device reboot didn't affect the situation.

Sound works over headphones! Still not over speaker though.

That is super bizarre, we'll look into that.
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Posted

Sorry to bring this old thread up but I am having the exact same issue iPad Air 2 on 9.3.1 no sound in game but sound while using headphones.

 

Other apps play sounds perfectly well without issue.

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Posted

Updated to IOS 9.3.2 right after posting this and still having the same issue. Will try a reinstall of the app later tonight but i don't expect much, i'll stick with headphones for now.

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