Help!! I'm stuck in loading screen

[zoneoz69]

when i update the game to version 1.2 and run the game i'm stuck in loading screen 

it a bug for new update ?

i try to reinstall the game but it don't work

anybody who can fix it 
 

[jugo66]

Have the same problem now on steam version after the update , only black screen with loading and nothing more happens !!!!!!!

[Basilboots]

Same here! So frustrating that they havent even acknowledged this issue. 

[cstanick]

I'm sorry to hear that you all are running into his issue after you've updated your game. Please feel free to submit a support ticket; so we can properly investigate this issue. 

https://support.obsidian.net/contact

Please include the following information:

1. Platform (Xbox Console, PC Game Pass, PC Steam).
2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known)
3. Difficulty level
4. Description of issue.
5. Last thing you did in the game before the issue occurred, if applicable.

Thanks and sorry for the frustration you've all been dealing with!

[darkvanguard]

My partner and i were having this same issue, and we got it fixed! Both through steam and xbox gamepass. What fixed it for us was determining if there were any files from outside sources. One thing you can do is a fresh install and that should fix it if you're on gamepass, or if you're on steam, open your local files location for the game, uninstall with that page open, then manually delete everything left in the folder. Hope this helps!