Cannot load game

[Dtormala83]

So some reason I can play my game on my computer and save it. When I go on my xbox, I can load the file. But when I make the save from my xbox and try to load it on my computer it tells me it cannot load cause the file was saved on a newer build number. So this forces me to only be able to play on my xbox and not my computer..  There is no updates on either side so why can't I load my file?

[cstanick]

Hey Dtormala83! I'm sorry that you've run into this issue during your time with Grounded! It sounds like your PC version isn't up to date. You can find out which version you are running in the top right of the main menu. These numbers should match. If you're playing on the Microsoft Store or the Xbox Game Pass app for PC, you'll most likely need to reinstall the game. As sometimes the updates don't activate automatically. If that doesn't end up working, please submit a support request and we'll work with you one on one to try and resolve the issue. 

Thanks, and have a great day!