controller no longer works

[Arabe420]

impossible de jouer a la manette, le menu devient infini avec des reconnexion en boucle. au clavier le jeux ce lance sans problèmes. en reprenant la manette les touches en jeux s'affiche sur l'ATH sont celle de la manette mais impossible de faire n'importe quel action.

 

Impossible to play with the controller, the menu becomes infinite with loop reconnection. on the keyboard the games this spear without problem. When resuming the joystick the keys in games is displayed on the ATH are that of the joystick but impossible to do any action.

[cstanick]

Hello Arabe420! I apologize that Grounded isn't working correctly with your controller, and I understand how frustrating that can be. Can you please send in a support ticket and we'll try to help you resolve this issue? 

Please include the following information:

1. Platform (Xbox Console, PC Game Pass, PC Steam). 
2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 
3. Description of issue. 
4. Last thing you did in the game before the issue occurred, if applicable.

[Arabe420]

1)PC game pass

2)Multiplayer but i was the host so nobody can join me 

3)In game the controller doesn't responding. In the menu when I click on Multiplayer it's do a loop so I can't choose "continue"  and play Just continue to click on "Multiplayer". When I do it whith the mouse thé game work perfectly 

4)I finish all task and I was building a giant base 

Controller: Nacon pro revolution

PS: sorry my english isn't really good

[cstanick]

Thanks for sharing this additional information with me! I'll forward this over to the team for investigation. Does this happen when you use another controller? 

Can you please use the link below to submit a support request in the future? There we'll be able to track the issue and work with you one on one to try and resolve it, as this forum is for players to assist each other. 

https://support.obsidian.net/contact

I think your English was great!