Dear Obsidian team,

I am a big fan of all your games but I am feeling cheated right now. I purchased Pillars Of Eternity 2 in January 2020 on the App Store for €54,99 and noticed that all the DLCs (beast of winter, seeker/slayer/ and forgotten sanctum) were installed (which for the price paid was understandable).

I roamed the open world (reason I play Obsidian) freely and it was not possible for me to tell whether I was playing the main quest or a specificities DLC. I saved my games regularly.

I tried to play today and all the DLCs are missing. 30 of my 35 saves are not loadable and unusable. Only the very early saves are playable. 

When I click on the DLC icons it goes to a website https://www.paradoxplaza.com/ where I can download DLCs for POE1 only.

Do I need to pay extra to be able to play again?

Thanks,

 

I am having this same issue. I am surprised there is no response to this post since the forums say this issue has been ongoing for players. 
 

This is My only day off in months and I want to play POE2, but I am now dealing with this crap. Literally played last night for the first time in months and woke up to missing DLCs. 
 

Obsidian how can I get this fixed ASAP before I decide to read a book instead? 

Both of you have this issue on a mac? Sorry to say that the game is no longer in support. There might be someone else with a similar issue here that had a solution for you to find. It does sound like a really bad bug, so perhaps Obsidian can help. They don't frequent this board much anymore I'm afraid.

The only way to fix it is to send an email to obsidian support directly. They helped me to correct the blocked DLCs in the same day.