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Hard Crash at World Map load


Daedelon

Question

I'm still having this hard crash error while loading the World Map the first time after the first beach zone and having the 4 NPC's at the campfire.

 

Running Windows Vista (yeah I know it's an outdated OS, plan on upgrading in the fall/winter).

 

Attached is the output log for the error.  This hasn't been fixed ever since the launch of the game and I'm pretty frustrated that I can't play this game because of this.

Pillars of Eternity I was a great game, had no issues loading, no corrupting files of the sorts ever since I bought the game and had 300 hours played.

output_log.txt

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Hi Daedelon,

 

In order for us to look further into why you are experiencing this crash, we need you to provide us with your DxDiag and your save file.
 

Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II
 
I can say however, just from looking at the first few lines of your output log that you've provided that your graphics card is below our minimum specifications:

Initialize engine version: 5.6.3p3 (88d4ddf6344a)
GfxDevice: creating device client; threaded=1
d3d11: D3D_FEATURE_LEVEL_11_1 not-recognized (only 11.0 runtime installed?)
Direct3D:
Version:  Direct3D 11.0 [level 10.1]
Renderer: ATI Radeon HD 4600 Series (ID=0x9490)
Vendor:   ATI
VRAM:     1013 MB

 

Your graphics card must be DirectX 11 compatible. The level you are running at, however, is DirectX 10.1.

 

If you have any further questions, please let us know.

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