Same problem and I do believe I talked to the Mounties before the Earl. Downloaded through Playstation store and updated before playing. Very disappointed to have paid full major title release price for a completely broken game. I was frustrated at the Fallout series buggyiess but this definitely beats that. It's one thing to read multiple bad reviews for a game and still chance it to find out for yourself it sucks. This is like paying to go see a movie, having the projector break midway through and getting booted out by the management. This is not fair to people who paid $59.99 for a functional game. You guys have my money, where is my product?