Something has gone horribly wrong. I Purchased the Obsidian edition Steam version. I started on iOS. Attempted a merge but ended up with 2 PFIDs, the original one linked with my Asmodee account only allowed the base iOS version to be playable on my phone and PC. Contacted support and someone merged them on Obsidian's end.
Now I have no PFID on any device, and I have 0 content, characters, quests, gold, cards, dice. I can "login" to my Asmodee account but it never actually connects to it in game - the top left blue bar remains blank with no PFID. On Steam, I have no access to anything beyond the free iOS version. My game is actually unplayable. Any help would be appreciated, otherwise I'll need to ask Steam for a refund.
I never purchased anything via iOS, so if the character and deck progress is lost I don't really care.
Original Account registered w Asmodee
badiali #6093
PFID - FB9826C8E9614BB7
badiali #5275 Steam version
PFID - 792C00D3887FCDE8