General (For all issues)
What platform are you on? Stream/Android/iPad, etc. Android
What version of the OS are you running? Android 4.4, iOS 9.3, etcAndroid 7.0
What model is the device? Galaxy Tab 3, iPad Mini 4, etc.
Samsung Galaxy S7
What is your PFID#? (Located in the settings menu) Will give if requested by developer or restore is offered
Login Issues
When you launch the game, does the welcome popup appear for Game Center/ Google Play Games?I think this changed, but the chest shows up on the front page
On the main screen, what is the text displayed in the blue box at the top? (Logged into GooglePlayGames, Logged into Game Center, or Link Social Gaming Network)Will provide this to developer if asked
Store Issues
What products were purchased? n/a
What products are missing (if any)?
the potion that was lost was an elite dual success with fortitude and something else, it wasn't
Gameplay
Is pass & play on? Is permadeath on?no and no
Tutorial, Story Mode, or Quest Mode? (If not quest mode, did you recently enter it?)story mode, xin-shalast, into the eye, final location, final encounter
Characters in PartySajan (drunken), Seoni (Abyssal), Lini (Warden), Lem (Virtuoso)
Location of each characterall at
Turn OrderLem, Lini, Sajan, Seoni
Scenario & Scenario Difficulty. If on non-normal difficulties, which wildcard powers are in play?
Normal difficulty, first completion,
What card was encountered when the issue occurred? (Or check, or card just played, etc)description in the OP (xxxx the Claimer, before you act check)
Did the issue occur on the first explore or a subsequent explore? If subsequent, what card did you last encounter? What was its resolution? (IE, you just encountered an enchanter and failed the check, and on an additional explore you ran into a blessing of the gods but didn't auto acquire it)description in OP (also had encountered him twice earlier at this location [this was third time] but never twice in a row this scenario attempt)
Did other characters aid the check? What did they use to aid it?Yes, description in OP
Was the encounter a Horde? (Skeleton Horde, Goblin Raid, Zombie Nest, Zombie Horde, Garrison Location Power w/ multiple characters, Henchmen encounter in Black Fang w/ multiple characters)No, description in OP