Hey just came here to thank you for addressing the problem officially. Also 7/10 on the pun left on the other thread. Look forward to hearing from you soon.
Heres the truly bizarre part for me. After I get to the graphics portion of option I need to check "run full screen" in order the game to be run in windowed mode. Furthermore no matter what I change the res to it doesn't have an impact on the game
I'm having the same problem as everyone here. on a mac tower using an insignia television. Interestingly enough if you change the res settings in game you can play in a windowed mode but I keep getting a black screen after I start character creation.