problems with graphics during the creation of the character, the screen does not work.

[Oushiii]

When creating a personality at the very beginning. The screen freezes. I hear the sounds of the game. As my mouse is directed at the buttons in the menu of creating a character. But the screen is frozen at the same time. I tried to do it 4 times(rebooted the computer. drivers are the last.). During one of the attempts, the game flew out. I am sending a bug report. The game I have is working well, there are no lags.

 

http://dropmefiles.com/743989

my PC:

Operating System: Windows 10 Pro 64-bit 

Processor: Intel® Core i5-4440 CPU @ 3.10GHz (4 CPUs), ~3.1GHz

Memory: 8192MB RAM

Card name: NVIDIA GeForce GTX 660 Ti

DirectX Version: DirectX 12

output_log.txt

Edited May 9, 2018 by Oushiii

[Cdiaz]

Thanks Systolicframe,

 

We'll get this info added to our system for our bug.

 

Best,

 

-Caleb

[jlee]

Hi Oushiii,

 

We are aware of the issue that the player may crash during the character creation process and are currently working on a solution to the problem. Thank you for providing your output log. We will add this to our investigation.

[Systolicframe]

Hello, I am having thise exact same problem. 

My PC: 
Operating System: Windows 10 (64 bit) 
Processor: intel i5-4670k @ 3.4ghz
Memory (RAM): 16GB 
GPU: 2 Nvidia GTX 770's SLI'd 
DirectX version: DirectX 12

 

output_log.txt

[Oushiii]

Thanks Systolicframe,

 

We'll get this info added to our system for our bug.

 

Best,

 

-Caleb

Hello again. I bought a Deluxe ediotion. Made a pre-order. A month has passed. But my problem is not solved. In most cases, the game just freezes, the picture freezes, but the game continues to work, I hear how it works. Once the game freezes and crash, the error log I applied to this topic. But in other cases, the game does not issue any error, and I can not send you a error-log. I just can not play, but I want to. I've been waiting for a month. The game freezes during the creation of the character. My PC features are attached in this thread. Lord, do whatever you have already. I feel the fire below my back. For what???