Deadfire won't install on GOG Galaxy

[samzala]

Pillars of Eternity II: Deadfire - Fig Ultimate Digital Edition shows in my library but I cannot install it on GOG Galaxy. Clicking on the game does not open the game window like with other games, instead just refreshes library window. Clicking on install from the drop down menu does not work either, it opens the install window but it just has a spinning loading icon rather than letting you choose a directory to install under. Can only cancel that, continue button is greyed out.

 

Some have said to exit GOG Galaxy and restart it, that hasn't worked after several attempts.

 

EDIT. Same issue as this other post https://forums.obsidian.net/topic/97390-fig-backer-premium-digital-edition-not-downloading-on-gog/ was typing this out when it was posted.

Edited May 8, 2018 by samzala

[samzala]

I am using Windows 10, 64 bit.

 

EDIT. The other post had a solution, a refresh link for GOG library posted by Minimage. That solved it for me, now downloading the game. Sorry to have made a double post about the same issue!

Edited May 8, 2018 by samzala

[Cdiaz]

Hey samzala,

 

That's not fun to deal with, sorry you're having such issues on launch. I'll pass it along to our technical team that the Fig Ultimate Edition is unable to install even after closing the client. Hopefully we can find a solution for you quickly! If you can what OS are you trying this on?

 

Thanks,

 

-Caleb