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The Community Blog (An Invitation)

Lost purchase on new phone.

Jodin
in Pathfinder Adventures: Technical Support (Spoiler Warning!)

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Hi, I purchased Rise of the Runelords bundle on Android. My phone died and I replaced it, and now, even though I'm linked in google play, I don't have the bundle anymore. How can I recover it?

Referencing back to another recent thread:

[Lost purchases, gold and chests since installing on my new phone]

 

You are going to need to contact Obsidian support (support@obsidian.net).  They should be able to assist remerging Google Play accounts that split off for some reason.  Let them know your current username and PFID, and as much as you might remember about your previous username/PFID, and they should be able to restore the content to your active account

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    https://forums.obsidian.net/topic/93759-lost-purchase-on-new-phone/
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