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Purchased Tools of Faith and Devotion but my game froze



I just purchased the tools of faith and devotion pack and am having issues. After I entered my payment information I received confirmation via email that I had been charged and that the purchase was successful but In the game a screen popped up that stated please wait while your purchase is being processed. I waited 10 minutes for it to process but the message never changed. After waiting the 10 minutes I also discovered that I was unable to click on Anything in the game or to get it to change screens. I then tried a force reset to see if it has frozen for some reason. After the game reloaded it was working again but i still didn't get my purchased content. I have purchased several things before and have not had this issue. So here I am $9.99 down and missing my content. Any help or advice as to what to do or who to speak to would be great!

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